Bilingual Patient Support Role Ontario

3 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada SE Health Full-time

Become a vital part of patient assistance with SE Health as a Bilingual Patient Support representative. This home-based job requires fluency in English and French to provide quality service.

SE Health is searching for Bilingual Client Registrars to support Ontario's healthcare system. This role is centered around collecting patient information and ensuring they access suitable health services. With a focus on flexible work arrangements and inclusive culture, you can significantly impact patients' lives from your home.

Key Responsibilities:

  • Gather and input patient demographic and symptom data
  • Provide exceptional service with a caring attitude
  • Assist patients in navigating health programs and services
  • Document all interactions accurately and promptly
  • Prioritize patient care based on given information

Requirements:

  • High School Diploma; preferable with a college diploma
  • Bilingual in French and English, fluent speaking and writing
  • Must live in Ontario
  • Call Center or Healthcare experience preferred
  • Excellent organizational and communication capabilities

Drive outstanding patient experiences and healthcare effectiveness as a Bilingual Patient Support representative at SE Health.