Senior Business Consultant

We enable financial institutions to become digital leaders. As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together. The Senior Business Consultant – Retail Loan Origination System (RLOS ) will be responsible for leading business consulting and solution design activities for SME and retail lending transformation initiatives. The ideal candidate will bring deep domain knowledge with hands-on experience in retail lending practices in the Canadian banking landscape , combined with consulting experience and technology delivery expertise, to help clients achieve operational efficiency, compliance alignment, and improved customer experience. What you will be doing: Lead client engagements focused on SME and retail lending transformation , acting as a trusted advisor and primary liaison between business and technology teams. Analyze existing loan origination processes (onboarding, credit scoring, approval, documentation, disbursement, servicing) and identify areas for automation and improvement. Design target-state lending workflows and digital solutions , ensuring alignment with regulatory frameworks, risk policies, and business goals. Partner with technology, product, and business stakeholders to implement solutions that improve turnaround times, operational efficiency, and compliance. Provide thought leadership on SME and retail lending best practices such as digital credit decisioning, workflow automation, and integration with CRM and core banking systems. Oversee business requirement gathering, process mapping (As-Is/To-Be) , and solution validation activities. Prepare and deliver business cases, proposals, and solution blueprints , clearly articulating the value of proposed changes and support the sales team in acquiring new clients. Mentor business analysts and contribute to internal knowledge building around retail lending and Canadian financial regulations. Collaborate closely with internal RLOS product and project development teams, and business stakeholders to ensure the solution meets both functional and non-functional lending requirements. Build and sustain strong client relationships , acting as a trusted advisor to senior stakeholders such as credit, risk, and operations heads. Contribute to product development by identifying new opportunities within the commercial lending space. Ensure compliance with data privacy, information security, and management system standards as per organizational and Canadian regulatory expectations. Skills / Requirements: Bachelor’s degree in Business, Finance, Engineering or related field; MBA or Master’s preferred. 15+ years of experience in business consulting or solution delivery within the retail/SME lending or banking technology domain. Knowledge of Canadian financial ecosystem (major banks, credit unions, fintech partnerships, and data providers) preferred. Proven track record of leading large-scale transformation or system implementation projects in financial institutions. Experience with project management methodologies (Agile, Waterfall, Hybrid) and business analysis techniques (BPMN, UML, user story writing). Experience working with cross-border teams (Canada–U.S. or global delivery) is an asset Deep understanding of SME and retail lending products (term loans, overdrafts, equipment financing, line of credit, consumer loans, etc.) and their end-to-end origination lifecycle. Expertise in business analysis and process optimization specific to lending workflows and financial services operations. Proven ability to translate business requirements into functional RLOS solutions integrated with CRM, core banking, and document management systems. Good knowledge of one or more of the Retail Products like CASA Accounts, Fixed Deposit, Credit Cards etc. Familiarity with Canadian banking regulatory and compliance aspects of retail lending (e.g., OSFI guidelines, FINTRAC/AML, Basel III, IFRS 9) Understanding of credit scoring, KYC/AML, and document verification workflows within retail and SME lending. Strong consulting and stakeholder management skills, able to bridge business, credit, and technology functions. Excellent communication, facilitation, and presentation skills, including the ability to influence senior decision-makers. Strong analytical and problem-solving capabilities with a data-driven approach to performance improvement. Hands-on experience in business transformation projects involving process automation, system implementation, or digital lending platforms. A consultative mindset with the ability to navigate complex bank organizations and gain stakeholder consensus. About VeriPark We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide. With offices in 15 countries from North America, Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide. If you like value growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries Software Development Toronto, Ontario, Canada CA$60,000.00-CA$90,000.00 1 month ago #J-18808-Ljbffr