CUSTOMER EXPERIENCE ASSOCIATE
4 weeks ago
Customer Experience Associate – TD Securities Work Location: Toronto, Ontario, Canada Hours: 15 hours per week Line of Business: Personal & Commercial Banking Pay Details: $22.50 – $28.33 CAD per hour Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal bank partner, while ensuring a positive customer experience. Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose, and execute with speed and impact. In This Role, You Will: Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations, and TD’s Code of Conduct and Ethics. Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters. Respond and resolve customers’ concerns using standard procedures and escalating non‑standard activities, as necessary. Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. Connect personally with customers to advise them appropriately and clearly on banking solutions and processes. Help build a positive, diverse and equitable work environment by promoting team effectiveness and participating in personal performance development. Assist the team by respecting coworkers, staying dedicated, and keeping everyone up‑to‑date on the status of routine activities. Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence. Job Requirements: High School diploma and/or 1+ years of relevant experience. Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time‑management skills to work in a fast‑paced environment. Hands‑on knowledge of using MS Office (Word, Excel, Outlook) and the internet. A go‑getter who can exercise initiative and be accurate and detail‑oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We look forward to hearing from you #J-18808-Ljbffr
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customer experience associate
3 weeks ago
Toronto, Canada TD Full timeCustomer Experience Associate – TD Canada Trust Work Location: Toronto, Ontario, Canada Hours: 15 per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities Work Location: North York, Ontario, Canada Hours: 15 hours per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with...
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Customer Experience Associate
15 hours ago
Toronto, Canada TD Full timeOverview Work Location: North York, Ontario, Canada Hours: 37.5 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Full timeWork Location: Toronto, Ontario, Canada Hours: 15 hours per week (Part‑time) Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Job Description: Customer Experience Associate at TD Canada Trust. Deliver excellent customer service,...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Full timeWork Location: Toronto, Ontario, Canada Hours: 15 hours per week (Part‑time) Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Job Description: Customer Experience Associate at TD Canada Trust. Deliver excellent customer service,...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Full timeJob Summary Customer Experience Associate – TD Canada Trust Work Location: North York, Ontario, CanadaHours: 15 hrs/weekLine of Business: Personal & Commercial BankingPay: $22.50 - $28.33 CAD per hour. Responsibilities Process financial transactions such as deposits, withdrawals, and bill payments according to SOPs, industry regulations, and TD's Code of...
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Customer Experience Associate
3 weeks ago
Toronto, Canada TD Securities Full timeCustomer Experience Associate – TD Securities Work Location: North York, Ontario, Canada Hours: 15 per week Line of Business: Personal & Commercial Banking Pay: $22.50 – $28.33 CAD per hour. Base pay may vary based on skills, experience, location and business needs. Job Description At TD Canada Trust, we are the frontline of TD Bank, building deep...
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Customer Experience Associate
3 weeks ago
Toronto, Canada TD Full timeJob SummaryWork Location: Etobicoke, Ontario, CanadaHours: 15 hours per weekLine of Business: Personal & Commercial BankingPay Details: $22.50 - $28.33 CAD per hourTD Canada Trust is looking for a Customer Experience Associate to provide excellent customer service at a branch location in Etobicoke. The role involves processing routine financial transactions,...
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Customer Experience Associate
2 weeks ago
Toronto, Canada TD Full timeJob Summary Work Location: Etobicoke, Ontario, Canada Hours: 15 hours per week Line of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD per hour TD Canada Trust is looking for a Customer Experience Associate to provide excellent customer service at a branch location in Etobicoke. The role involves processing routine financial...
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Customer Experience Associate
3 weeks ago
Toronto, Canada TD Full timeJoin to apply for the Customer Experience Associate role at TD Work Location: Scarborough, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of...
