Customer Experience Associate
2 weeks ago
Job SummaryWork Location: Etobicoke, Ontario, CanadaHours: 15 hours per weekLine of Business: Personal & Commercial BankingPay Details: $22.50 - $28.33 CAD per hourTD Canada Trust is looking for a Customer Experience Associate to provide excellent customer service at a branch location in Etobicoke. The role involves processing routine financial transactions, understanding customer needs and recommending banking solutions, and contributing to a fast‑paced, customer‑focused environment.ResponsibilitiesProcess financial transactions—deposits, withdrawals, bill payments—according to TD's operating procedures and Code of Conduct.Identify customer needs and recommend appropriate banking solutions while exercising discretion in confidential matters.Respond to and resolve customer concerns using standard procedures and escalating non‑standard activities as necessary.Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.Help build a positive, diverse and equitable work environment by promoting team effectiveness and participating in personal performance development.Assist the team by respecting coworkers, staying dedicated, and keeping everyone up‑to‑date on the status of routine activities.Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.RequirementsHigh School diploma and/or 1+ years of relevant experience.Undergraduate degree or equivalent is an asset.Strong administration, organizational, planning and time management skills to work in a fast‑paced environment.Hands‑on knowledge of using MS Office (Word, Excel, Outlook) and internet.A go‑getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.A dynamic communicator with established customer experience skills who can connect, verbally and in writing, with different people in a calm, courteous and effective manner.About TD Canada TrustTD Canada Trust is the frontline of TD Bank, delivering legendary customer experiences to over 27 million households and businesses across Canada and the United States. Our vision is to Be the Better Bank and our purpose is to enrich the lives of customers, communities and colleagues.BenefitsTD offers a comprehensive Total Rewards package that includes a base salary, variable compensation, health and wellness benefits, savings and retirement programs, paid time off, career development and recognition programs.Application ProcessWe will contact interested candidates to schedule interviews. All applicants will receive timely communication about the status of their application via email or phone call. Accessibility is important to us; please let us know if you require accommodations to participate in the interview process. #J-18808-Ljbffr
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Full timeCustomer Experience Associate Work Location: Toronto, Ontario, Canada Hours: 15 hours/week (part‑time) Line of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD per hour; base pay varies based on skills, experience and location. Job Description Front‑line associate at TD Canada Trust who delivers excellent customer service,...
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customer experience associate
3 weeks ago
Toronto, Canada TD Full timeCustomer Experience Associate – TD Canada Trust Work Location: Toronto, Ontario, Canada Hours: 15 per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad...
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Customer Experience Associate
22 hours ago
Toronto, Canada Northbridge Financial Corporation Full time**What it's like to be a Northbridge Customer Experience Associate** As our Customer Experience Associate, you’ll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we collect through our customer experience surveys. This includes supporting the...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities Work Location: North York, Ontario, Canada Hours: 15 hours per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities Work Location: North York, Ontario, Canada Hours: 15 hours per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with...
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Customer Experience Associate
3 weeks ago
Toronto, Canada TD Full timeWork Location: Toronto, Ontario, Canada Hours: 15 hours per week (Part‑time) Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Job Description: Customer Experience Associate at TD Canada Trust. Deliver excellent customer service,...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Full timeWork Location: Toronto, Ontario, Canada Hours: 15 hours per week (Part‑time) Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Job Description: Customer Experience Associate at TD Canada Trust. Deliver excellent customer service,...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Full timeJob Summary Customer Experience Associate – TD Canada Trust Work Location: North York, Ontario, CanadaHours: 15 hrs/weekLine of Business: Personal & Commercial BankingPay: $22.50 - $28.33 CAD per hour. Responsibilities Process financial transactions such as deposits, withdrawals, and bill payments according to SOPs, industry regulations, and TD's Code of...
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Customer Experience Associate
4 weeks ago
Toronto, Canada TD Full timeJob Summary Customer Experience Associate – TD Canada Trust Work Location: North York, Ontario, CanadaHours: 15 hrs/weekLine of Business: Personal & Commercial BankingPay: $22.50 - $28.33 CAD per hour. Responsibilities Process financial transactions such as deposits, withdrawals, and bill payments according to SOPs, industry regulations, and TD's Code of...
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Customer Experience Associate
3 weeks ago
Toronto, Canada TD Securities Full timeCustomer Experience Associate – TD Securities Work Location: North York, Ontario, Canada Hours: 15 per week Line of Business: Personal & Commercial Banking Pay: $22.50 – $28.33 CAD per hour. Base pay may vary based on skills, experience, location and business needs. Job Description At TD Canada Trust, we are the frontline of TD Bank, building deep...
