Client Experience Specialist II
2 weeks ago
Temporary Part Time 6‑Month Contract – 32.5 hours per week. Canada Life, a leading financial group, acquired IPC in November 2023. As an independent wealth‑management firm, we are dedicated to delivering exceptional client and advisor experiences. What You Will Do Respond to client inquiries via telephone, email, video conference, and in person. Screen and direct calls, taking adequate messages and relaying them in a timely manner to appropriate members. Answer queries and disseminate or explain information to callers and visitors—both internal and external—as required. Escalate all client matters in a timely manner, as warranted by the situation. Ensure excellence in every interaction to provide a consistent experience for existing clients and prospects. Schedule and manage Advisor/Client appointments and events, participating and documenting key information when required. Handle all client requests with the Advisor and/or the team within pre‑defined SLA’s. Contribute to the collective (team) achievement of pre‑defined retention, client happiness & growth targets for IPC. Provide absenteeism coverage for other support staff, as directed from time to time. Ensure accuracy of completed account/trade paperwork, financial plans and all client meeting documentation. Coordinate client account/trade instructions for creation and completion. Provide ongoing feedback to the team to ensure all opportunities for business improvements are captured and reviewed. Enter all client information in the CRM. What You Will Bring At least 2 years in an Advisor/Client support role within a financial services or insurance firm. Post‑secondary diploma or degree in business, finance, economics or a related field. Completion of or working toward completion of the IFIC, CSC and/or CPH is preferred. This role will support advisors and clients on the IIROC platform. Initiate and maintain excellent relationships with clients, advisors, branch support staff, IPC Head Office staff and other key stakeholders. Excellent client service skills; ability to anticipate client needs and follow up in a timely manner. Strong organizational skills and time management—able to multi‑task, prioritize and thrive in a fast‑paced environment. Proficient with Office 365, PowerPoint, Word, Outlook, Excel and SharePoint. Intermediate knowledge of Univis, Plan Plus, iMost, Croesus, NetRep and NBCN is a plus. Salary 48,400–72,600 CAD annually (base only). Additional variable compensation components may apply. Career opportunities will be open a minimum of 5 business days from the posting date. Applications will be reviewed on a rolling basis. Request a reasonable accommodation in the application process. For accommodation requests, contact Canada Life values diversity and inclusion. Apply today #J-18808-Ljbffr
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Client Experience Specialist II
2 days ago
Midland, Ontario, Canada Canada Life Full timeTemporary Part TimeInvestment Planning Counsel (IPC) is one of Canada's leading independent wealth management firms. We are a diverse group of people all driven towards one goal: helping our advisors build a better business through a remarkable client experience.In November 2023, Canada Life acquired IPC. Canada Life is a member of the Power Financial...
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Midland, Canada Canada Life Full timeA leading financial group in Midland, Ontario is offering a temporary part-time position for client support. This role involves responding to inquiries, managing appointments, and ensuring excellent client service. Candidates should have at least 2 years of experience in a similar role within financial services, along with proficiency in relevant software....
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Midland, Canada Canada Life Full timeA leading financial group in Midland, Ontario is offering a temporary part-time position for client support. This role involves responding to inquiries, managing appointments, and ensuring excellent client service. Candidates should have at least 2 years of experience in a similar role within financial services, along with proficiency in relevant software....
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Client Experience Specialist II
2 weeks ago
Midland, Canada Canada Life Full timeTemporary Part Time 6‑Month Contract – 32.5 hours per week. Canada Life, a leading financial group, acquired IPC in November 2023. As an independent wealth‑management firm, we are dedicated to delivering exceptional client and advisor experiences. What You Will Do Respond to client inquiries via telephone, email, video conference, and in person. Screen...
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Child and Youth Workers/ Behavioral Specialists
22 hours ago
Midland, Canada Lawlor Therapy Support Services Full timeLAWLOR THERAPY SUPPORT SERVICES Inc. is looking for positive, energetic, creative, enthusiastic Child and Youth Workers/ Behavioral Specialists/ Developmental Support Workers with behavioral experience. The role requires staff to support at risk children and youth between the ages of 4 - 17 with behavioral and emotional challenges. **Qualifications** -...
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Talent Acquisition Specialist
1 week ago
Midland, Canada Raytheon Technologies Full timeUnspecified Seeking a Talent Acquisition Specialist to build high-performing teams that support precision manufacturing, innovation, and quality. Raytheon ELCAN is a global leader in high-precision optical systems. Our commitment to innovation, quality, and excellence spans over 70 years has earned us a reputation for delivering cutting-edge solutions for...
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Supplier Quality Specialist
3 days ago
Midland, Canada Raytheon Technologies Full timeUnspecified Take the Next Step in Your Quality Career - Apply Today as a Supplier Quality Specialist!Who we are and what we do:At Raytheon ELCAN, the foundation of everything we do is rooted in our values and our higher purpose. Our products help the Canadian Armed Forces, and our allies, protect those who are not strong enough to protect themselves. We...
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Supplier Quality Specialist
5 hours ago
Midland, Canada Raytheon Full timeTake the Next Step in Your Quality Career - Apply Today as a Supplier Quality Specialist! Date Posted: 2026-01-13 Country: Canada Location: ELC01: Midland, Ontario Canada, 450 Leitz Road, Midland, ON, L4R 5B8, Canada Position Role Type: Unspecified Who we are and what we do: At Raytheon ELCAN, the foundation of everything we do is rooted in our values and...
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Talent Acquisition Specialist
3 weeks ago
Midland, Canada Raytheon Full timeTalent Acquisition Specialist at Raytheon Date Posted: 2025-12-22 Country: Canada Location: ELC01: Midland, Ontario Canada, 450 Leitz Road, Midland, ON, L4R 5B8, Canada Position Role Type: Unspecified The Opportunity Seeking a Talent Acquisition Specialist to build high‑performing teams that support precision manufacturing, innovation, and quality....
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Supplier Quality Specialist
2 days ago
Midland, Canada Raytheon Technologies Full timeDate Posted: 2025-09-23 Country: Canada Location: Midland, Ontario, Canada, 450 Leitz Road, Midland, ON, L4R 5B8 Position Role Type: Unspecified Take the Next Step in Your Quality Career - Apply Today as a Supplier Quality Specialist! Who we are and what we do At Raytheon ELCAN, the foundation of everything we do is rooted in our values and our higher...
