Front End Lead
2 weeks ago
Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim of providing guests with authentic Italian food, high-quality products and educational experiences. Job Overview The Front-End Lead serves as the liaison between staff and management to ensure the front‑end department is fully functional. The Lead delegates, motivates, trains and mentors Front‑End Cashiers to promote their development. Reports to the Front‑End Manager. Responsibilities Handles monetary transactions and performs advanced cashiering duties Assists in supervising the Front‑End team to ensure optimal performance and guest experience Approves voids, employee discounts, returns and exchanges Processes and settles daily cash and credit transactions for all departments Processes and prepares shipment of daily cash deposits Documents and communicates overages, shortages, sales data and technical or price discrepancies, and communicates issues to the appropriate managers and departments Processes and monitors currency orders to ensure that cash is always available for transactions Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine Orders and monitors inventory of supplies needed for the Front End Documents, investigates, escalates and resolves employee or guest incidents Performs other duties as required or assigned Qualifications 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred Ability to handle money accurately and perform mathematical equations Intermediate computer skills including e‑mail and Microsoft Office Bachelor’s Degree highly preferred Job Requirements Availability to work onsite with a flexible schedule often including weekends Ability to lift up to 50 pounds Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting Compensation Compensation for this role is CAD $21‑$23 hourly This position has been posted to fill a current vacancy Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions. Seniority Level Associate Employment Type Full‑time Job Function Customer Service Industries Retail #J-18808-Ljbffr
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Front-End Lead
2 weeks ago
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Front End Lead
4 days ago
Toronto, Ontario, Canada Eataly Full timeCompany DescriptionEataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and...
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