Commercial Insurance Advisor

4 days ago


Ottawa, Canada BrokerLink - Eastern Ontario Region Full time

Commercial Insurance Advisor (Sales) BrokerLink – Eastern Ontario Region. This is a permanent full‑time position based in Stittsville or Bells Corners. About the Role The role involves managing a portfolio of Independent Business Unit accounts, delivering exceptional service and long‑term client satisfaction. You will contribute to revenue growth by selling new policies, reviewing renewals, and achieving growth targets. Key responsibilities: Manage a portfolio of Independent Business Unit accounts, ensuring exceptional service and long‑term client satisfaction. Actively contribute to revenue by selling new policies and writing new business to new and existing clients. Quote and bind new business through referrals, walk‑ins, cold calls and inbound inquiries. Provide customers with prompt, trustworthy service and help them understand coverage. Review and provide clear processing instructions on all incoming commercial paperwork. Assist with quotes, write new business, conduct coverage reviews, and update customer file information. Complete applications, issue insurance certificates and prepare insurer documentation. Manage processing instructions on endorsements and ensure timely follow‑ups. Communicate with insurance companies and negotiate with underwriters on customers’ behalf. Source and provide underwriters with the additional info required for decisions, ensuring timely submissions. Qualifications High School Diploma and/or Post‑Secondary Education. Two or more years of customer service experience. Sales experience in any other industry is an asset. 1 to 3 years of experience in the insurance industry is an asset. RIBO Insurance License is preferred or must be obtained upon hire. Exposure to EPIC is an asset. Proficient in MS Office – Word, Excel, Outlook. Excellent customer service skills and conflict‑resolution abilities. Demonstrated ability to handle multiple priorities successfully. Strong analytical and organizational skills. Excellent verbal and written communication skills. Benefits & Perks Flexible health and dental insurance benefits package. Personal spending account to invest in a healthy lifestyle. RRSP – Registered Retirement Savings Plan with company matching. ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching. ‘Dress for your day’ – flexible dress code. Competitive compensation package with bonus. Employee discount program (Apple, Bell, Rogers and more). Paid Time Off: personal days, volunteer days, exam/study time, jury duty and over 3 weeks of vacation per year. Recognition as one of Canada’s best employers (Kincentric 2024). Company Culture & Diversity Being a part of BrokerLink means living our values: integrity, respect, a customer‑driven mindset, striving for excellence, and generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment. We invest in our team members and offer countless growth opportunities, flexible work arrangements across more than 200 offices nationwide. We thank all applicants for their interest, but only those selected for an interview will be contacted. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength. Discover more about BrokerLink at #J-18808-Ljbffr



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