VIP Account Manager

VIP Account Manager Join GamblingCareers.com to apply for the VIP Account Manager role. I’m excited to ignite your career where innovation leads the way Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic ecosystems. We believe the customer experience is the product, and through technology and innovation we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. What The Role Looks Like We’re not here to play it safe – we’re here to win and to rewrite the playbook for online gaming. As a challenger brand in the online sportsbook & casino world, we move faster, think bigger, and out-hustle the competition. Our mission is to build the most thrilling, rewarding, and player-first VIP experience in the industry. What You’ll Do Manage a portfolio of high‑value VIP players, providing white‑glove service and building personal, 1:1 connections that drive loyalty and incremental play Sell across verticals – casino, sports betting, & beyond, maximizing share of wallet and successfully onboarding new VIPs Engineer unforgettable moments – digital exclusives, suite nights, and money‑can’t‑buy experiences that turn customers into superfans Exceed revenue targets with challenger grit, tenacity and a focus on working both smarter and harder than the competition Partner with Marketing, Product, & Operations to deliver VIP campaigns that feel personal, bold, and on‑brand Identify signs of addiction and risky behaviour; work closely with the Responsible Gaming team to ensure player well‑being and compliance with regulations Take ownership in our growth – provide active feedback on market trends, product innovation, and automation tools What We’re Looking For Competitive sales mindset with a hunter’s drive and a closer’s instinct Experience in VIP hosting, sales, or relationship management (online gaming, hospitality, sports, and/or entertainment preferred) Entrepreneurial, self‑motivated, and never satisfied with second place Cool under pressure; comfortable owning targets and thriving in a commission environment Knowledge and passion for online gaming, casino, and/or sports Flexible schedule to meet your customers when (and where) they’re playing – evenings, weekends, events Regular travel for VIP events and activations (~25%) What You’ll Need 3 to 5 years experience in outbound sales or marketing roles Successful track record as a top performer, exceeding sales targets Casino, sports, and/or hospitality industry experience preferred Benefits Annual vacation Annual bonus RRSP program Health insurance Home office allowance Wellness allowance Flexible Working We champion hybrid working, offering a flexible blend of working in the office three days a week and from home twice a week. DNA / Values We are driven by core values that we call our DNA and keep them at the heart of what we do: embrace change, delight customers, respect diversity, learn daily, and lead by thinking differently. Equal Opportunities At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions. We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability. #J-18808-Ljbffr