Senior Renewals Broker

About Us Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: Deloitte’s Technology Fast , 2024) Deloitte’s Technology Fast ) Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you\'re looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you At Zensurance, we pride ourselves on the seamless customer experience we strive to deliver daily. We are looking for a driven Senior Renewals Broker to join our growing Renewals team. This is a fantastic opportunity for a client-centered insurance professional, who holds themselves to the highest standards and aligns their success with that of the customer. Reporting to the Team Lead, Renewals, you will be responsible for working with our existing clients to facilitate the renewal of their policies and retaining their business. We are boldly going where no insurance broker has gone before Responsibilities Support and effectively manage the renewal process for existing customers within account portfolio. Carefully review all accounts policy data for accuracy. Manage multiple clients and answer all customer queries regarding additional or existing insurance policies in a timely manner. Maintain effective communication with clients to fully understand their insurance requirements and make recommendations accordingly. Advise customers on any gaps in coverage and recommend additional coverages to consider. Liaison with Insurance partners to create the best possible insurance packages for each client. Qualifications RIBO license required. 3+ years of commercial broking experience. CAIB/CIP/CRM is an asset. Passion for sales and customer support. Persistence and agility to meet set targets. Able to communicate complicated concepts and break them down into simpler terms. Attention for detail and demonstrated flexibility in managing multiple clients at a time. Join Our Sales Team Empowering Businesses, Building Careers Benefits & Perks at Zensurance Work Your Way Remote-first setup for added flexibility Home office allowance to create a comfortable workspace Top-tier tech: Office in a box with all necessary tech equipment Half days before public holidays: Enjoy half days before long weekends Your Health, Your Way Flexible health and dental plans for families, including mental health support Health and personal spending accounts to invest in wellness your way Parental leave top-up, because family comes first Investing in Your Growth Education assistance reimbursement for courses, conferences, books, and memberships Opportunities to learn from industry experts and grow your career Staying Connected Weekly Friday huddles to share updates and connect across teams Virtual and in-person team-building events to strengthen our culture Diversity and Inclusion Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we\’re here to help. Thank You We review every application with care to find the best fit for our team. While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human is reviewing yours. We appreciate your patience and can\'t wait to learn more about you Who We Are Business is hard work, but insurance doesn’t have to be We empower business owners with simple, tech-driven insurance solutions through our online platform. Our success is fueled by our team-oriented culture and four core values: DELIVER – We set ambitious goals and achieve them. INCLUDE – We foster an open and safe space for all. INTEGRITY – We do what’s right. INVENT – We create straightforward, innovative solutions. AI Tools and Your Interview We know AI is a valuable tool, and you’re welcome to use it to prepare for your interview. However, please don’t use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role. Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process. #J-18808-Ljbffr