Manager of Collections
3 weeks ago
Join to apply for the Manager of Collections & Credit role at Engineering Search Firm Inc. This position is primarily on site 5 days per week. Location: Scarborough, Ontario, Canada Responsibilities Lead and manage the collections process for all customer accounts across service and new installation projects. Monitor and analyze aging reports to reduce DSO (Days Sales Outstanding) and drive collection efficiency. Conduct credit risk assessments and evaluate customer financial stability to inform credit decisions. Review, approve, and sign off on Credit Notes and Bad Debt Write-Offs in accordance with company policies and accounting standards. Interpret and enforce customer contract terms and conditions, including deposit & milestone billing, progress payments, retention/holdback clauses, and change orders. Collaborate with the legal team and project managers to address billing disputes, contract non-compliance, and delayed payments. Build and maintain strong relationships with clients to ensure effective communication and timely payment. Coordinate with internal departments (e.g., sales, operations, project management) to resolve billing discrepancies. Ensure accurate documentation of all collection activities and maintain audit-ready records. Develop and implement process improvements for collections and receivables management. Provide regular reporting on collections status, risk accounts, and key performance metrics to senior leadership. Manage and mentor collections staff, providing guidance, training, and support. Requirements Degree in Finance, Accounting, Business Administration, or a related field. 7+ years of experience in collections, with at least 3+ years in a supervisory or managerial role. Strong understanding of construction/service and manufacturing industry contract terms, including holdback/retention, lien waivers, and billing cycles. Excellent negotiation, communication, and interpersonal skills. Experience and optimizing collection systems, exposure to large ERP systems or GetPaid is highly preferred. Ability to manage multiple priorities and work effectively in a deadline-driven environment. Strong analytical and problem-solving abilities. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Accounting/Auditing Industries: Manufacturing and Strategic Management Services #J-18808-Ljbffr
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Call Centre Collections Agent
1 week ago
Toronto, Canada ACTION COLLECTIONS AND RECEIVABLES MANAGEMENT Full time**Join One of Canada’s Fastest-Growing Collection Agencies** At ACRM, **we believe in hiring people who are motivated, confident, and ready to succeed**. If you're someone who enjoys fast-paced environments, goal-driven work, and meaningful conversations — we’d love to work with you. Action Collections & Receivables Management (ACRM) is growing...
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Collections Specialist
3 weeks ago
Toronto, Canada The Society for the Preservation of Natural History Collections. Full timeA leading museum institution in Toronto is seeking a meticulous Collections Specialist to oversee the care and documentation of collections in Mineralogy & Geology. The position requires a Master’s degree, 3+ years of relevant experience, and proficiency in digital collection management systems. You will collaborate with professionals to ensure collections...
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Collections Specialist
3 weeks ago
Toronto, Canada The Society for the Preservation of Natural History Collections. Full timeA leading museum institution in Toronto is seeking a meticulous Collections Specialist to oversee the care and documentation of collections in Mineralogy & Geology. The position requires a Master’s degree, 3+ years of relevant experience, and proficiency in digital collection management systems. You will collaborate with professionals to ensure collections...
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Entry Level
1 week ago
Toronto, Canada ACTION COLLECTIONS AND RECEIVABLES MANAGEMENT Full timeAction Collections & Receivables Management is one of the fastest growing collection agencies in Canada. Due to our ongoing success and growth we are in the process of expanding our Collection call center in Toronto, Ontario. We are conveniently located at Steeles Ave and Victoria Park and currently provide collection services to a broad range of Canadian...
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Collections Officer
2 weeks ago
Toronto, Canada City of Toronto Full time**Job ID**: 59031 **Job Category**:Finance, Accounting & Purchasing **Division & Section**:Policy, Planning, Finance & Admin, PPF&A Financial Management **Work Location**:Metro Hall, 55 John Street, Toronto **Job Type & Duration**:Full-Time, Permanent **Hourly Rate and Wage Grade**:$36.77 - $40.13 **Shift Information**: Monday to Friday, 35 hours per...
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Collections Manager
4 days ago
Toronto, Canada Reliance Home Comfort Full timeFind Your Limitless with Reliance By joining Reliance as Collections Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for...
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Collections Manager
2 weeks ago
Toronto, Canada Hyundai Capital Canada Full time**Who We Are**: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Motors Finance and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers...
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Collections Manager
1 week ago
Toronto, Canada Vaco by Highspring Full timeGet AI-powered advice on this job and more exclusive features. This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$75.00/yr - CA$100,000.00/yr Responsibilities Oversee all collections activities, including customer outreach, payment...
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Collections Manager
7 days ago
Toronto, Canada Vaco by Highspring Full timeGet AI-powered advice on this job and more exclusive features. This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$75.00/yr - CA$100,000.00/yr Responsibilities Oversee all collections activities, including customer outreach, payment...
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Collections Manager
2 days ago
Toronto, Canada Collectcents Inc. Full timeWe are seeking an experienced **Collections Manager** to lead a team of collectors and supervisors, driving high-quality recovery operations and agent performance. In this first-party collections role, you will focus on coaching, performance management, and client service excellence. This position combines strategic leadership with hands-on operational...
