Senior Manager Mutual Fund Dealer Operations

Join to apply for the Senior Manager Mutual Fund Dealer Operations role at National Bank of Canada 4 days ago Be among the first 25 applicants Join to apply for the Senior Manager Mutual Fund Dealer Operations role at National Bank of Canada Get AI-powered advice on this job and more exclusive features. 15-month temporary position with possibility of extensionA career as a Senior Manager – Mutual Fund Dealer Operations (MFDO), GICs in Fixed Income in Technology and Operations team at National Bank is acting as a lead of a high-performing team in a dynamic operations environment. This job allows you to have a positive impact on the organization through optimizing processes, driving change, and influencing strategic decisions.Your jobLead all aspects of team development: recruitment, onboarding, training, and continuous improvementOversee non-automated financial and non-financial transactions for Fundserv and manual investment products (non-Fundserv), including registered and non-registered plans (RRSPs, RRIFs/LIFs, TFSAs, etc.)Ensure accurate and timely processing of GIC and fixed income transactions, maintaining compliance and operational integrityFoster a culture of growth and innovation in a context of digitization and automationMonitor emerging technologies and process improvements to enhance productivity and reduce costsManage budgets, workforce planning, and overall performance metrics for your sectorEnsure adherence to compliance standards and mitigate operational risksCollaborate with internal partners to implement strategies that enhance the client experienceRepresent your sector in internal and external committees and partner roundtables Your teamWithin the Investments Operations sector you report to Senior Manager, MFDO. You oversee a team of approximately 35 professionals responsible for executing transactions across a broad range of investment products—including mutual funds, GICs, and fixed income instruments—distributed through various National Bank of Canada business lines. You play a key role in coaching, developing, and maximizing your team’s potential while contributing to operational excellence and transformation.PrerequisitesBachelor’s degree with 7 years of relevant experience, or Master’s degree with 4 years of relevant experienceProven experience in team leadership and coachingStrong adaptability and comfort with uncertaintyIn-depth knowledge of investment processes, registered plans, and products including GICs and fixed incomeSolid understanding of CIRO regulatory requirementsExperience in project delivery and change managementExcellent interpersonal and influencing skillsStrong analytical and synthesis capabilitiesFamiliarity with management concepts such as capacity planning and continuous improvementAbility to motivate and unify teamsEffective prioritization and organizational skills Your benefits In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.* Health and wellness program, including many options* Group insurance* Generous pension plan* Employee and Family Assistance Program* Preferential banking services* Opportunities to get involved in community initiatives* Telemedicine service* Virtual sleep clinicThese are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.We're putting people firstWe're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?Join us Seniority level Seniority level Mid-Senior level Employment type Employment type Temporary Job function Job function Sales and Business Development Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Get notified about new Senior Merchant jobs in Toronto, Ontario, Canada . Senior Associate, Merchant Strategy & Operations Senior Associate, Merchant Revenue and Deal Desk Grocery Buyer – Canned & Shelf-Stable Goods Sr. Consultant, Client Success (Merchant Experience) Toronto, Ontario, Canada $60,000.00-$120,000.00 1 month ago Mississauga, Ontario, Canada 19 hours ago Mississauga, Ontario, Canada 13 hours ago Richmond Hill, Ontario, Canada 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr