Risk & Audit Manager

4 months ago


Greater Toronto Area, Canada MSH Americas - Diot-Siaci Group Full time

It's fun to work in a company where passion meets profession, and every team member is not just an employee but a dedicated enthusiast, making the journey of work truly enjoyable and fulfilling


About Us:

We are seeking ambitious individuals who share our values and our passion for making a positive impact on people's lives around the world. If you are looking for a career that challenges and inspires you, then you've come to the right place.


About You:

You will be responsible for leading the company's enterprise and operational risk management activities. You play a crucial role in identifying, assessing, reporting, and monitoring significant risks by collaborating with various stakeholders, including lines of business, process owners, and the senior leadership team. Additionally, you will oversee the Quality approach for MSH Americas and serve as the Quality Correspondent for various teams.


The Audit & Risk Manager initiates internal audits to support the organization's quality management system, coordinates semi-annual external audits with MSH Americas' insurers, and ensures the maintenance of internal controls.


In this role, you’ll get to experience:

Risk Management:

  • Serve as a liaison between MSH Americas and various departments, updating quality tools, procedures, and risk measures.
  • Conduct annual risk assessments, design risk management controls, and maintain the risk register.
  • Enhance risk management culture through training and promote best practices. Contribute to Internal Control and Audit processes.


Internal Control and Quality Assurance:

  • Evaluate organizational processes, report findings, and suggest improvements.
  • Conduct internal audits, including preparation and reporting.
  • Apply internal control knowledge to evaluate business processes.
  • Track outstanding audit issues.
  • Provide banking training, communicate updates, and address related inquiries.
  • Conduct weekly banking audits for fraud detection.


Performance Measures:

  • Implement Risk Management techniques and measures (KRIs) to inform senior management and support business objectives.
  • Perform Quality tasks diligently, including drafting, reviewing, and entering documents into MSH Community promptly while adhering to audit requirements.
  • Schedule and conduct Process Meetings.
  • Ensure adherence to Quality actions and communicate the goal of Continual Improvement to staff. Maintain high-quality communication with co-workers.
  • Meet established performance standards for training activities.
  • Manage banking audit activities according to company guidelines. Issue reports accurately and on time.


What you bring:

  • Undergraduate degree in Business or a combination of education and experience.
  • 5+ years of relevant business experience in risk and/or quality
  • Preferred Lead Auditor certifications for Quality Management Systems (RABQSA-QM, RABQSA-AU, RABQSA-TL).
  • CRM Designation would be an asset.


Additional Notes

  • Monday to Friday, 8 hours per day. The hours are flexible with start times between 8 am and 10 am. Occasional visit to office is required to meet the needs of the business.
  • Laptop will be provided


What’s in it for you:

  • Hybrid work environment
  • Excellent health benefits
  • Employee assistance program
  • Wellness account
  • Minimum 3 weeks’ vacation
  • Generous sick and flex days
  • Opportunities to learn new skills, grow, and move into different roles
  • A work environment that embraces diversity and promotes inclusivity.
  • Supportive leadership prioritizes your success and cares about your well-being.
  • A growth trajectory that is designed to expand both vertically and horizontally, providing you with opportunities to pursue your passions and acquire new skills.


MSH is an Equal Opportunity Employer

MSH Americas is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We encourage and welcome applicants from all backgrounds to apply for our open positions.

Removing obstacles to offer fair access to jobs is our top priority. When a candidate asks for reasonable accommodation throughout the application process, a Human Resources professional will assist them. The information provided during the accommodation request process will be handled, saved, and utilized by the laws that apply to it as well as the rules of MSH International.


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