Food & Beverage Leader

Overview The Food & Beverage Leader is a total foodie enthusiast who proudly leads a team of smoothie bar/cafe associates in the day-to-day operations of the food and beverage department. These leaders are responsible for managing all F&B operations and for delivering an excellent member experience. They have a knack to forecast, plan and manage all F&B orders, staff, and finance. They pride themselves in achieving sales goals that maximize revenue through customer satisfaction and team member engagement. While the majority of your time is spent supervising and directing the workforce, you are also experienced and comfortable with getting your hands dirty and handcrafting specialty beverages during busy shifts. You are passionate about leading a team, are friendly, outgoing, and dedicated to providing outstanding customer service. You are incredibly attentive and provide continual coaching and mentorship to all food and beverage associates. With the help of your smoothie/café associates these organized leaders create and maintain a clean, safe, and exciting environment within the food & beverage department. You offer a positive, welcoming space that delivers fun while consistently providing a quality product with a five-star customer service experience to all members and guests. Responsibilities Educating team members on consistently delivering a five-star experience Maintain inventory and replenish supplies Clean and sanitize equipment and cafe areas Reviewing time off requests, vacation days and prepare food and beverage associate schedules Assist with recruitment and selection of all new F&B associates Conduct new hire training Qualifications 3+ years in the customer service industry At least 1+ year in the food and beverage industry as a manager Post-secondary education relating to the health and fitness industry and additional certifications or workshops relating to customer service are an asset All management/leadership team members are required to have Standard First Aid and CPR – Level C Certification prior to start date and must be maintained throughout employment. CPR is to be renewed annually. All team members must provide a recent Criminal Background Check prior to commencement of training and/or work. Perks A competitive salary Bonus opportunities Group Health Benefits Complimentary individual and plus one membership Additional Vacation Time and Flex Days Cellphone Allowance Group RRSP options Employee Stock Option Program Maternity/Paternity top up 4-Day Work Weeks (12 per year) Team Member Perks Complete training and development package Working alongside great people in a culture that fosters empowerment Career-defining growth and development opportunities How to apply In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us. PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer and believes in treating everyone fairly regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process. We thank you for your interest; however, only candidates selected for an interview will be contacted. #J-18808-Ljbffr