Manager, Outbound Sales Development

Business Development Representative Manager Join to apply for the Business Development Representative Manager role at Block Square is looking for a dynamic Sales Leader to lead a team of 10–15 Business Development Representatives who are the front line to our growth engine. Our Business Development Team generates pipeline, identifies ideal customers, and sets the foundation for long‑term partnerships that help businesses thrive. As a BDR Manager, you’ll build a high‑performing team that doesn’t just hit numbers—they understand our merchants, represent our values, and create exceptional first impressions. You’ll coach, motivate, and develop your team while partnering cross‑functionally to refine our go‑to‑market strategy. If you’re energized by developing talent, obsessed with pipeline quality, and want to directly impact how thousands of businesses discover Square, this role is for you. You Will Manage, coach, and develop a team of 10–15 Business Development Representatives focused on outbound prospecting and pipeline generation. Build a culture of accountability, growth mindset, and healthy competition where top performers thrive and everyone improves. Own the team’s pipeline generation goals, ensuring consistent achievement of monthly and quarterly SQL and meeting targets. Analyze funnel metrics to identify opportunities for improvement in outreach volume, conversion rates, and meeting quality. Work closely with Sales leadership to ensure pipeline meets quality standards and converts downstream. Implement best practices around prospecting, messaging, personalization, and outreach cadence. Partner with Marketing, Sales Ops, and Sales leadership to refine ideal customer profiles, territory strategy, and account prioritization. Test and iterate on messaging, channels, and tactics to improve response rates and engagement. Develop scalable coaching frameworks, onboarding programs, and performance management systems. Contribute to the broader BDR function strategy and share learnings across teams. You Have 3+ years of experience in sales development, business development, or outbound sales, with at least 2 years in a leadership or coaching capacity. Proven track record of managing and developing high‑performing BDR/SDR/Sales teams that consistently meet or exceed pipeline targets. Deep understanding of outbound prospecting motions: cold calling, email sequencing, social selling, multi‑channel outreach. Experience coaching sellers on messaging, objection handling, qualification, and activity management. Data‑driven mindset: comfortable analyzing metrics, identifying trends, and using insights to drive decisions. Pay Transparency Block takes a market‑based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Canada: $114,500 – $157,400. Block is an equal‑opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests confidentially. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at with hiring practice or data usage questions. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development #J-18808-Ljbffr