UCaaS & Telephony Support Specialist (Hybrid)

*Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.**Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

*Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.**Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

A leading financial services firm in Quebec is seeking a Level 1 Help Desk Agent to provide technical support for Google CCaaS and Microsoft Teams. You will be responsible for managing service requests, ensuring effective communication, and collaborating with expert teams. The ideal candidate has experience in unified communications and strong customer...

A leading financial services firm in Quebec is seeking a Level 1 Help Desk Agent to provide technical support for Google CCaaS and Microsoft Teams. You will be responsible for managing service requests, ensuring effective communication, and collaborating with expert teams. The ideal candidate has experience in unified communications and strong customer...

About the role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation point for more complex requests and incidents forwarded by Level 1 colleagues, while working closely with telephony experts and technical teams (Cloud, Network, Security). This...

About the role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation point for more complex requests and incidents forwarded by Level 1 colleagues, while working closely with telephony experts and technical teams (Cloud, Network, Security). This...

About the role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation point for more complex requests and incidents forwarded by Level 1 colleagues, while working closely with telephony experts and technical teams (Cloud, Network, Security). This...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...