Specialist, ERP Application

Overview Apply for the Specialist, ERP Application role at Alectra Inc. Responsibilities Business Analysis and Design Analyze current business processes, design improvements, and participate in the development of new systems. Define and refine complex business processes using the ERP system in collaboration with stakeholders. Lead design sessions to enhance business processes, operations, and information flow. Research and recommend emerging processes, enhancements, and technologies. System Development and Implementation Model business and systems processes using case scenarios, workflow diagrams, and data models. Design, develop, and oversee the implementation of integrated solutions and enhancements. Develop and document business requirements, functional specifications, and design in coordination with stakeholders. Work with technical staff and subject matter experts to develop and document technical specifications. Coordinate system implementations and ensure compliance with standards, regulations, and Ontario Energy Board requirements. Testing and Support Conduct system testing, including unit, integration, and user acceptance testing to ensure quality and accuracy. Assist in the development and execution of data migration strategies for smooth transitions from legacy systems. Provide ongoing support and troubleshooting for the ERP system, addressing user inquiries and resolving issues. Participate in the evaluation, selection, and implementation of third-party add-ons to enhance ERP functionality. Collaboration and Communication Work closely with cross-functional teams (e.g., finance, supply chain, human resources) for seamless ERP integration. Develop and maintain system documentation, including user manuals and technical guides. Prepare training materials and provide end-user training. Establish and manage end-user database access control levels. Project Management and Compliance Provide technical expertise in planning, design, and implementation of projects, including asset management and grid operations. Stay updated with industry trends and advancements in ERP technologies. Monitor system performance and optimize configuration, database tuning, or application performance. Ensure compliance with legislative, regulatory, and Health & Safety policies and procedures. Collaborate with IT security and compliance teams for data security and regulatory compliance. Manage project timelines, deliverables, and tasks, including disaster recovery and business continuity plans. Relationship Management Act as a liaison between stakeholders and the solution team, facilitating communication and coordination. Develop and maintain effective relationships with ERP system vendors, consultants, and service providers. Assist in the development and monitoring of key performance indicators (KPIs). Corporate Values and Conduct Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus. Other Duties Perform additional tasks as assigned to support operational objectives. Qualifications Education & Specialized Knowledge College diploma or university degree in computer science, information systems, engineering, business administration, or finance. Strong understanding of database structures and ERP systems, particularly JD Edwards. Proficiency with MS Office, Project, Visio, and SQL developer for ERP implementation and analysis. In-depth understanding of utility industry processes and regulatory requirements. Experience Strong knowledge of the software development lifecycle (SDLC) and Business Analysis lifecycle process. Minimum of 5 years of experience in a business analysis/solution architect role. Experience with JD Edwards ERP systems and diverse IT environments. Experience in a unionized utility environment is an asset. Skills/Abilities/Competencies Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Effective project planning and execution abilities. Proven ability to collaborate and build relationships with stakeholders. Highly organized, adaptable, and resourceful. Working Conditions Work performed in an environment with minor or almost no exposure to challenging conditions. Who We Are Safety: Stay aware, prevent risks and protect each other. Respect: Value everyone, act honestly and foster inclusion. Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care. Excellence: Elevate performance, embrace diversity and deliver quality through collaboration. Innovation: Drive growth by embracing change, creativity and continuous improvement. Benefits Comprehensive benefits package supporting health, wellness and financial security. Career development opportunities through ongoing trainings, mentorship and learning. Work‑life balance with flexible remote or on‑site options and robust time‑off policies. Application If this sounds like you, we’d love to hear from you Apply through our careers page. *Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.*At Alectra, we celebrate diversity and are committed to an inclusive recruitment process. If you require accommodation for a disability, please contact Thank you for your interest in building a career with us. Only those selected for an interview will be contacted. Alectra does not accept resumes from recruitment agencies without a valid contract. We do not use AI to screen candidates; all applications are reviewed by a human recruiter or hiring leader. #J-18808-Ljbffr