Senior IT Operations Analyst
2 weeks ago
Senior IT Operations Analyst – NOC Shift Leader Alternate Job Titles: Network Operations Center Team Lead Senior NOC Analyst IT Infrastructure Operations Leader Network Operations Shift Supervisor Senior Network Support Analyst Location: Toronto, ONWorksite: 100% Onsite Onsite Flexibility: None (Fully Onsite) Contract Details Position Type: Full-time, Contract Start Date: ASAP Contract Duration: 12 months Shift/Hours: Rotating 12-hour shifts (7 am–7 pm and 7 pm–7 am), 7 days a week Pay Range: C$40 – C$55/hour Job Summary The Senior IT Operations Analyst – NOC Shift Leader plays a critical leadership role within the Network Operations Support Group at one of Canada's top banks. This hands-on position is responsible for managing shift deliverables, leading real-time operational support for enterprise network infrastructure, and ensuring adherence to service continuity procedures. Key Responsibilities Lead shift operations and provide technical oversight for all in-shift deliverables Act as the primary point of contact during the shift for escalations and delivery execution Ensure proper use of automation, quality ticketing , handover notes, and escalation procedures Manage incident queue , prioritize based on service impact, and participate in P2 and incident calls Coordinate with internal teams and vendors for timely resolution of network issues Collaborate with other shift leaders and managers to report performance and incident trends Track chronic, repeat, and aging incidents , and escalate appropriately Develop and peer review MoPs and technical documentation for training and operational use Identify automation opportunities and optimize alert and process noise Provide input on staff performance , training needs, and process improvements Required Experience 8+ years of experience in network operations or production support environments Strong CISCO product expertise and hands-on troubleshooting Proven team leadership in 24/7 operations environments CCNP certification (minimum) Experience managing incidents, escalations, and vendor coordination Strong documentation, communication, and collaboration skills Nice-to-Have Experience CCIE certification Experience with monitoring tools : SevOne, NetBrain, Infoblox, ExtraHop, ThousandEyes Background working with large enterprise networks in banking or financial sectors Familiarity with load balancers, firewalls, wireless networks , and optical solutions Experience supporting global network operations Required Skills Network Troubleshooting (CISCO Routers, Switches) Incident & Shift Management CCNP Certification Network Monitoring Tools Team Coordination Preferred Skills Telco Coordination Documentation & SOP Development Alert Optimization Vendor Escalation Incident Reporting Additional Skills 24/7 Operational Support Shift Leadership Automation Identification Handover Documentation MS Office Suite (Excel, Word, Outlook) About the Company Top 10 bank in Canada and North America offering comprehensive financial solutions. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. #J-18808-Ljbffr
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Senior Analyst, Investment Operations
4 weeks ago
Toronto, Canada Brookfield Full timeSenior Analyst, Investment Operations page is loaded## Senior Analyst, Investment Operationslocations: Toronto, Ontariotime type: Full timeposted on: Posted Todayjob requisition id: R2046719**Location**Brookfield Place - 181 Bay Street**Brookfield Culture**Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus...
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Senior Analyst, Investment Operations
4 weeks ago
Toronto, Canada Brookfield Full timeSenior Analyst, Investment Operations page is loaded## Senior Analyst, Investment Operationslocations: Toronto, Ontariotime type: Full timeposted on: Posted Todayjob requisition id: R **Location**Brookfield Place - 181 Bay Street**Brookfield Culture**Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values...
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Senior Analyst, Investment Operations
4 weeks ago
Toronto, Canada Brookfield Full timeSenior Analyst, Investment Operations page is loaded## Senior Analyst, Investment Operationslocations: Toronto, Ontariotime type: Full timeposted on: Posted Todayjob requisition id: R2046719**Location**Brookfield Place - 181 Bay Street**Brookfield Culture**Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus...
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Technical Analyst/ Infrastructure Analyst
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Senior Middleware
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Toronto, Canada BULL-IT SOLUTIONS LTD Full timeA reputable technology firm in Toronto is seeking a Senior Technical Systems Analyst to work full-time in their IT department. The role requires over 8 years of Systems Analyst experience with a focus on wealth management products and middleware tools. Candidates should possess strong documentation and analysis skills, with the ability to define application...
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Senior Middleware
4 weeks ago
Toronto, Canada BULL-IT SOLUTIONS LTD Full timeA reputable technology firm in Toronto is seeking a Senior Technical Systems Analyst to work full-time in their IT department. The role requires over 8 years of Systems Analyst experience with a focus on wealth management products and middleware tools. Candidates should possess strong documentation and analysis skills, with the ability to define application...
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Senior Technical Systems Analyst
4 weeks ago
Toronto, Canada BULL-IT SOLUTIONS LTD Full timeSenior Technical Systems Analyst - middleware tools 1 day ago Be among the first 25 applicants Over 8+ years of Systems Analyst experience in Applications Development, migration, product implementation, Integration and Transformation Experience in analyzing wealth management products, dealership platform, database, API and database queries Wealth and Asset...
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Senior Salesforce Operations Analyst
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Senior Salesforce Operations Analyst
4 weeks ago
Toronto, Canada BMO Financial Group Full timeA leading financial institution in Toronto is seeking a Senior Product Analyst to manage Salesforce administration and provide operational support. Your role includes user support, training, and executing enhancements to the platform. Ideal candidates have 3+ years in client-facing applications, strong analytical skills, and a university degree. This...
