Recruitment Coordinator

4 days ago


Ottawa, Canada Hard Rock Hotel & Casino Ottawa Full time

Overview Under the direction of the Human Resources Manager Recruitment & Training, the incumbent will manage full cycle recruitment including, but not limited to, sourcing, assessing, interviewing, selecting, and onboarding new hires. They will manage all administrative pieces of the recruitment function, and serve as a partner to support all property departments with recruitment strategy and events. This position is an integral member of the property’s Human Resources team, working closely with fellow Human Resources professionals to support the property’s Human Resources goals and collaborating with global support services teams to ensure alignment with brand standards, strategic objectives and innovative initiatives. Responsibilities Determine best sourcing strategies and resources to drive applicant traffic; develop creative recruiting ideas to place qualified job applicants into existing openings. Partner with property leadership to ensure understanding of positions, recruitment needs, and objectives, and properly address challenges. Maintain effective relationships with community partners, local schools and other recruiting sources. Remain current with latest recruiting tools such as social media and candidate retention management capabilities. Stay abreast of property initiatives to anticipate and plan recruitment needs and timelines. Conduct regular follow‑up with hiring managers to assess effectiveness of recruiting efforts and adjust accordingly. Screen and interview candidates and perform reference checks as necessary. Act to ensure requisitions are filled expeditiously with top‑tier, guest‑service‑driven candidates. Ensure all processes are streamlined, allowing the shortest time from requisition approval to orientation date. Serve as super‑user of companywide Applicant Tracking System, assessment system and other recruitment strategy tools assigned. Act as mentor to staff, share expertise to problem‑solve and provide leadership with difficult recruiting challenges. Maintain high knowledge of company benefits programs to properly leverage and attract high‑caliber candidates. Organize and plan hiring events and job shadowing programs. Perform other duties as assigned. Commit to routinely go above and beyond in the accomplishment of position responsibilities, playing a critical role in the achievement of organizational goals. Assist and collaborate in performing a wide variety of relevant projects. Live the Brand. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications At least 3 years of previous experience in recruitment or Human Resources. Experience working with an Applicant Tracking System, preferably ICIMS and Workday. Experience working with an HRIS System, preferably Infinium and Workday. Bachelor’s degree or college diploma in a related field is preferred. Must be able to obtain a Cat 2 license with the Alcohol and Gaming Commission of Ontario (AGCO). Additional Requirements Previous hospitality, hotel or casino experience highly preferred, especially in recruitment or human resources. Ability to travel (10‑15%) and work flexible schedules, including nights, weekends and holidays. Fluency in English; additional languages (French) preferred. Skills Computer literate with proficiency in Microsoft Office Word and Excel; PowerPoint and Publisher preferred. Proven ability to engage and influence all levels of the organization, establishing credibility and respect among employees, peers, managers and leaders. Self‑motivated and able to work under limited supervision. Maintain confidentiality and exercise a high level of discretion. Deliver a service level that creates an atmosphere where guests want to return, providing a positive, memorable entertainment experience. Commit to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Present an image of excitement, enthusiasm and an outgoing personality while projecting a professional demeanor. Creative problem‑solving abilities. Excellent verbal and written communication skills. Outstanding interpersonal and guest service skills. Ability to interact with a diverse team of individuals. Superior organizational and time management skills. Excellent analytical and planning skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, team members, outside agencies, etc. Physical Demands Work typically in a professional office setting, with occasional presence on the casino floor; may be exposed to excessive noise and other casino‑related environmental factors. Ability to sit or stand for extended periods of time. Capability to make repetitive arm, hand, and wrist movements. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand‑eye coordination, and ability to work with hand above shoulders. Can occasionally, regularly, or frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Can tolerate exposure to heat, cold, and loud/noisy environments. Additional Details Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at if you require accommodation at any time throughout the hire process. #J-18808-Ljbffr



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