Citrix & RPA Support Engineer

3 weeks ago


Toronto, Canada Atlantis IT Group Full time

Citrix & RPA Support Engineer Experience: 6-8 years Required Skills: Digital : Citrix Virtual Apps Desktops~EUCS_TOOLS_SCCM Coordinate provisioning of Virtual Machines across all environments (Development through Production).Install and configure applications and utilities using tools such as SCCM.Coordinate technology environment setup, including firewall rules and application requirements.Setup all aspects of an RPA bot in Blue Prism, UI Path, MS Power Platform including schedules, environment variables, and credentials.Establish and maintain partnership with multiple AMCB line of business process owners, Canadian business support teams, and Technology teams in support of AMCB.Execute Production Support readiness from HyperCare through turnover to BAU support team.Perform basic technical triage of identified breakfix scenarios through resolution, including data gathering, in-depth analysis, and documentation of scenarios and fixes in a structured knowledgebase.Submit access requests for human and digital workersAnalyze existing access roles to determine applicability for new access needs based on least privileged rolesRole entitlement management for human and digital workersLiaison with external partners including cross border resourcesOversight of adherence to Risk Controls Framework, ensure compliance and monitoringEnsure adherence to Technology Risk and Information Security Standards Ability to translate between business and technology terminology.Possess strong critical thinking and problem-solving skills. Strong organization, planning and coordination skills with some leadership acumen.Self-starter that can work independently with minimal supervision.Technology support operations experience, including Microsoft Windows 10 and familiarity with underlying infrastructure technologies (Active Directory, SCCM, Citrix)Related business operations interactions. Experience with Incident Management practices and procedures. Knowledge of systems testing procedures and practices.Coordinate provisioning of Virtual Machines across all environments (Development through Production).Install and configure applications and utilities using tools such as SCCM.Coordinate technology environment setup, including firewall rules and application requirements.Setup all aspects of an RPA bot in Blue Prism, UI Path, MS Power Platform including schedules, environment variables, and credentials.Establish and maintain partnership with multiple AMCB line of business process owners, Canadian business support teams, and Technology teams in support of AMCB.Execute Production Support readiness from HyperCare through turnover to BAU support team.Perform basic technical triage of identified breakfix scenarios through resolution, including data gathering, in-depth analysis, and documentation of scenarios and fixes in a structured knowledgebase.Submit access requests for human and digital workersAnalyze existing access roles to determine applicability for new access needs based on least privileged rolesRole entitlement management for human and digital workersLiaison with external partners including cross border resourcesOversight of adherence to Risk Controls Framework, ensure compliance and monitoringEnsure adherence to Technology Risk and Information Security Standards



  • Toronto, Canada Atlantis IT Group Full time

    Citrix & RPA Support Engineer Experience: 6-8 years Required Skills: Digital : Citrix Virtual Apps Desktops~EUCS_TOOLS_SCCM Coordinate provisioning of Virtual Machines across all environments (Development through Production).Install and configure applications and utilities using tools such as SCCM.Coordinate technology environment setup, including...


  • Toronto, ON, Canada Atlantis IT Group Full time

    Citrix & RPA Support Engineer Experience: 6-8 years Required Skills: Digital : Citrix Virtual Apps Desktops~EUCS_TOOLS_SCCM Coordinate provisioning of Virtual Machines across all environments (Development through Production).Install and configure applications and utilities using tools such as SCCM.Coordinate technology environment setup, including firewall...


  • Toronto, ON, Canada Atlantis IT Group Full time

    Citrix & RPA Support Engineer Experience: 6-8 years Required Skills: Digital : Citrix Virtual Apps Desktops~EUCS_TOOLS_SCCM Coordinate provisioning of Virtual Machines across all environments (Development through Production).Install and configure applications and utilities using tools such as SCCM.Coordinate technology environment setup, including firewall...


  • Toronto, Canada Atlantis IT Group Full time

    Spanish Language Expert and Resource Manager Experience: 6-8 years Required Skills and Responsibilities Coordinate provisioning of Virtual Machines across all environments (Development through Production). Install and configure applications and utilities using tools such as SCCM. Coordinate technology environment setup, including firewall rules and...


  • Toronto, Canada Artech LLC Full time

    Title: EUC & RPA Support Engineer Location: Toronto ,Ontario  Duration: 6 Months  Join a dynamic and inclusive team where you will play a crucial role in supporting EUC and RPA technologies. We are looking for someone with a strong technical background and a passion for delivering outstanding support and solutions. Required Skills & Qualifications 6-8...


  • Toronto, Canada Atlantis IT Group Full time

    A leading IT service provider in Toronto is seeking a Spanish Language Expert and Resource Manager to coordinate virtual machine provisioning and manage RPA bot setups using tools like Blue Prism and UI Path. The ideal candidate will have 6-8 years of experience, strong problem-solving skills, and the ability to work independently. This contract position...


  • Toronto, Canada Arthur Grand Technologies Inc Full time

    **Role: RPA(UiPath) Consultant** **Location: Toronto, ON** Design, code, test automation workflows using UiPath. - Verifying and leveraging appropriate UiPath components: Robots, Studio, Orchestrator - Provide solution designs to customers throughout the deployment of new deals, during POCs, and project implementation phase. - Make changes to the robot...


  • Toronto, Canada Arthur Grand Technologies Inc Full time

    **Role: RPA(UiPath) Consultant** **Location: Toronto, ON** Design, code, test automation workflows using UiPath. - Verifying and leveraging appropriate UiPath components: Robots, Studio, Orchestrator - Provide solution designs to customers throughout the deployment of new deals, during POCs, and project implementation phase. - Make changes to the robot...

  • Citrix Analyst

    2 weeks ago


    Toronto, Canada LinkServicesGroup Full time

    Position Overview: Citrix Engineer - Must provide technical Leadership and consulting expertise accross the organization. Engineer is also responsible for presenting and recommendations at all Levels within the company to gain commitment for high-level IT Plans and below are some key elements to the role Provides system and services expertise and drive...


  • Toronto, Canada PENN Interactive Full time

    Get AI-powered advice on this job and more exclusive features. PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them....