Account Manager

Join to apply for the Account Manager - Ontario, Canada role at TC Transcontinental . TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada’s largest printer, and the Canadian leader in French‑language educational publishing. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental’s commitment to its stakeholders is to pursue its business activities in a responsible manner. We are looking for an Account Manager who will be responsible for operational leadership of the Rinkboards brand and for managing growth, service delivery, and customer relationships for Intergraphics Decal industrial graphics & decal business within the Ontario market. This role oversees all sports and event installations nationally and develops, manages, and delivers industrial graphics projects for customers in Ontario. The position ensures high‑quality execution, strong customer service, efficient crew operations, and alignment with Intergraphics’ business objectives. Title: Account Manager – Rinkboards & Industrial Graphics Location: Ontario, Canada Employment type: Full‑time Seniority level: Mid‑Senior level Salary range: $85,000 to $95,000 per year, commensurate with experience, education, and internal equity. Working conditions: Full‑time schedule, Monday–Friday, with flexibility during event installations or major projects. Frequent travel to arenas, industrial sites, vendors, and customer locations across Ontario and Canada. Combination of office planning work and on‑site installation oversight. Responsibilities Lead Rinkboards Operations: Oversee national sports and event installations, manage crews, and ensure top‑quality execution. Drive Ontario Sales: Build relationships, manage projects, and deliver industrial graphics solutions for key clients. Own Customer Experience: Act as the go‑to liaison for major sports partners and industrial clients, ensuring service excellence. Manage Workflow & Quality: Oversee inventory, maintain standards, and implement process improvements. Ensure Compliance: Uphold safety, reporting, and company standards across all projects. Qualifications 5+ years of experience in event operations, installations, sports services, industrial graphics, signage, or a related field. Experience managing crews, contractors, or field teams. Experience with graphics installation (industrial, commercial, or sports) considered an asset. Strong leadership and team management skills. Excellent customer service and communication abilities. Strong planning and problem‑solving ability, especially in fast‑paced environments. Knowledge of graphics, decals, substrates, installation techniques, and arena/event logistics is an advantage. Commitment to health & safety, quality, and continuous improvement. Benefits Retirement savings plans. Group benefits including health, dental, life, disability, and travel insurance. Paid time off. Employee perks such as discounts on insurance, wireless plans, travel, and more. Career development opportunities. A dynamic, inclusive work environment where your voice matters and your growth is supported. EEO TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision‑making systems are used in our recruitment or selection process. TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate. We are also committed to providing an inclusive and barrier‑free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact Send us your application. Create something with TC Transcontinental. #J-18808-Ljbffr