Chatbot Test Engineer

1 month ago

Canada Quantiphi Full time

About Us:


Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.


Company Highlights:


  • Quantiphi, an AI-First Digital Engineering Services & Platforms company, with a 2.5x growth YoY since its inception in 2013
  • Headquartered in Boston, with 3200+ data science professionals across 11 global offices
  • Winner of 3X NVIDIA AI Partner of the year award
  • Winner of the 13X Google Cloud Partner of the Year award including "Machine Learning, Breakthrough and Social Impact partner
  • Winner of 3X AWS AI/ML Partner of the Year award
  • Preferred and Premier Partner for AWS, Google Cloud, NVIDIA, Snowflake, Databricks and more
  • Recognized Leader in the AI space by IDC, Forrester, Gartner, ISG, Everest Group and other leading analyst firms
  • Winner of Best in Business Award in Established Business category by INC., 2022
  • Winner of Competitive Strategy Leadership Award in Artificial Intelligence Services in Public Sector (2021), Healthcare (2022) and Financial Services(2023) by Frost & Sullivan
  • Recognized in the Fast Company 2021 World Changing Ideas- AI and Data category
  • Winner of AI Excellence Award 2022 and 2023 including 'Generative AI product' category for Baioniq, Quantiphi's generative AI platform



Experience Level: 3-5 years of experience


Location: Anywhere in Canada


Responsibilities :


  • In Dept Work Experience in Manual, Automation, are expected.
  • 3+ years of industry experience developing production-quality code for products or services
  • Strong written and verbal communication skills considering engineering organizations spread across multiple sites.
  • Good automation skills - primarily with Java scripting.Test frameworks such as selenium, REST Assured, TestNG
  • Technical and API Testing over Just GUI Testing like Postman.
  • Good to have Database testing skills - primarily with SQL query.
  • Good to have Google cloud platform and Amazon web services exposure.
  • JIRA and ALM exposure is required for Test Management, good to have
  • User Stories and Customer Needs over Requirement Specifications.
  • Work effectively to define testable user stories, especially acceptance criteria, with customer representatives and stakeholders.
  • Collaborate within the team, working in pairs with programmers and other team members.
  • Respond to change quickly, including changing, adding, or improving test cases.
  • Plan and organize their own work.
  • Understanding of Natural Language Processing (NLP):


Required Skills:


  • A deep understanding of NLP concepts and applications to assess how well the conversational system interprets and generates natural language.
  • Proficiency in testing methodologies specific to conversational interfaces, including scenario-based testing, intent testing, and regression testing.
  • Proficiency in scripting and coding languages (e.g., Python, JavaScript) to automate testing processes and create test cases.
  • Strong analytical skills to evaluate conversational flows, understand user journeys, and identify potential issues or improvements.
  • Ability to troubleshoot and identify the root cause of issues in the conversational interface, proposing effective solutions.
  • Expertise in designing comprehensive test cases that cover a wide range of user inputs and scenarios to ensure thorough testing.
  • Experience with testing conversational interfaces across multiple platforms, such as web, mobile, and voice-activated devices.
  • Knowledge of data privacy and security considerations to ensure that user data is handled securely within the conversational system.
  • Experience with performance testing to evaluate how well the conversational interface handles high volumes of user interactions.
  • Proficiency in English and French language.


What is in it for you:


  • Be part of the fastest-growing AI-first digital transformation and engineering company in the world
  • Be a leader of an energetic team of highly dynamic and talented individuals
  • Exposure to working with Fortune 500 companies and innovative market disruptors
  • Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud

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