Director, Business Intelligence

Director, Business Intelligence / Directeur/directrice, Veille stratégique ADP is hiring a Director of Business Intelligence (BI) reporting to the Sr Director, Shared Services Operations. Overview This role will lead and expand the Business Intelligence function within the ADP Canada organization, building a best‑in‑class BI practice and establishing data‑driven decision‑making frameworks. You will develop a strategic vision, oversee advanced reporting, analytics, and visualization solutions, and drive cross‑functional partnerships to embed data‑driven thinking into core business operations. Essential Responsibilities Business Intelligence Leadership & Strategy Develop and execute a strategic vision for business intelligence across ADP Canada, aligning with key business objectives. Serve as the BI subject matter expert (SME) within ADP Canada, driving the evolution of business intelligence best practices, frameworks, and tools. Provide technical and strategic leadership in data visualization, dashboarding, and self‑service analytics to empower stakeholders with meaningful insights. Continuously assess and advance ADP’s BI technology stack, identifying opportunities to drive innovation and integrate cutting‑edge data visualization, automation, and analytics tools. Team Leadership & Development Lead, mentor, and develop a high‑performing BI team, fostering a culture of continuous learning and professional growth. Provide strategic direction to BI Analysts, ensuring alignment with business priorities. Recruit, retain, and develop top BI talent, building a strong pipeline of future leaders in data analytics. Business Partnership & Insights Delivery Act as a trusted advisor to senior leadership within the business, providing data‑driven recommendations that influence key business decisions. Partner with cross‑functional teams to align BI efforts with broader organizational goals. Design and implement executive‑level dashboards and reports that provide visibility into key performance metrics (KPIs) and drive business outcomes. Own and improve storytelling methodologies, ensuring complex data insights are communicated in a clear, actionable, and compelling manner. Scalability & Process Optimization Establish and standardize scalable, repeatable BI processes that drive efficiency and enable data‑driven decision‑making across multiple business units. Develop and enforce governance structures, data quality standards, and BI best practices to ensure consistency and trust in reporting. Implement automation and self‑service BI capabilities to empower stakeholders with real‑time insights while reducing manual reporting efforts. Work with Data Engineering and Product teams to build and maintain a robust data infrastructure that supports scalable, ADP Canada‑wide analytics initiatives. Optimize reporting cadences, workflows, and cross‑functional collaboration models to improve efficiency and alignment between BI and business stakeholders. Monitor, refine, and continuously improve BI processes, ensuring alignment with evolving business needs and emerging analytics capabilities. Requirements 5+ years of leadership experience, including managing BI teams and analytics professionals. 12+ years of experience in Business Intelligence, Analytics, or Data Strategy. Comprehensive understanding of concepts and principles within the business intelligence discipline and sufficient knowledge of related fields to assess business implications. In‑depth knowledge of how business intelligence integrates with overall organizational functions. Strong business acumen, with the ability to set priorities and allocate resources effectively across teams. Proven ability to influence and partner with senior executives, driving strategic business impact through data. Experience working cross‑functionally with Data Science, Data Engineering, Data Stewards, and Business Transformation teams. Quebec candidates: While French is required for Quebec‑based roles, English is also required due to the global nature of the business and the need to interact with ADP’s headquarters and international sites. Preferred Qualifications Bachelor’s degree (BA/BS) or equivalent experience in a relevant field; advanced degree preferred. Benefits Focus on your mental health and well‑being. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Ongoing training and development opportunities and a tuition reimbursement program. Flexibility to integrate work more easily in your everyday life. Global operations, inviting networking opportunities. Access to Business Resource Groups for belonging and global networking. En français ADP recrute un(e) directeur/directrice, Veille stratégique, relevant du (de la) directeur(-trice) principal(e), Exploitation des services partagés, pour diriger et faire évoluer les activités de veille stratégique au sein de l’organisation ADP Canada. Responsabilités Essentielles Leadership et stratégie en matière de veille stratégique Définir et mettre en œuvre une vision stratégique… Agir à titre d’expert(e) en matière de veille stratégique… Assurer un leadership technique… Évaluer et améliorer continuellement la pile technologique… Direction et perfectionnement de l’équipe Diriger, encadrer et perfectionner une équipe… Fournir une orientation stratégique aux analystes… Recruter, fidéliser et perfectionner les meilleurs talents… Partenariat d’affaires et livraison d’aperçus Agir à titre de conseiller(-ère) de confiance… Collaborer avec des équipes interfonctionnelles… Concevoir et implanter des tableaux de bord… S’approprier et améliorer les méthodologies de mise en récit… Évolutivité et optimisation des processus Mettre en place et normaliser des processus de veille stratégique… Développer et mettre en œuvre des structures de gouvernance… Implanter des solutions d’automatisation… Collaborer avec les équipes d’ingénierie des données… Optimiser la fréquence des rapports, les flux de travaux… Surveiller, affiner et améliorer en permanence les processus… Exigences obligatoires Au moins cinq ans d’expérience en leadership, incluant la gestion d’équipes… Au moins 12 ans d’expérience dans le domaine de la veille stratégique, de l’analytique ou de la stratégie en matière de données. Bonne compréhension des concepts et des principes liés à la veille stratégique… Connaissance approfondie de l’intégration de la veille stratégique aux fonctions générales… Solide sens des affaires… Capacité démontrée à influencer et à collaborer avec des cadres supérieurs… Expérience de collaboration interfonctionnelle… Candidats au Québec : bien que le français soit obligatoire… Exigences privilégiées Baccalauréat (B.A./B. Sc.) ou expérience équivalente… Vous Aimerez Travailler Ici Parce Que Vous Pouvez Trouver l’équilibre dans votre vie. Ressources et flexibilité… Développer vos connaissances… Profiter d’un milieu de travail sain… Étendre vos activités à l’échelle mondiale… Vous joindre à une entreprise engagée à redonner… Créer, Innover, Résoudre des problèmes… Avoir un sentiment d’appartenance… À propos d'ADP We are a comprehensive global provider of cloud‑based human capital management (HCM) solutions… (distilled EEO and diversity statements omitted for brevity). Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP ADP is committed to an inclusive, diverse and equitable workplace… (distilled EEO statement omitted for brevity). Ethics at ADP ADP has a long, proud history of conducting business with the highest ethical standards… (distilled ethics statement omitted for brevity). #J-18808-Ljbffr