Dynamics 365 Support Consultant
2 days ago
We are seeking a skilled and dedicated Microsoft Dynamics Support Consultant to join our team. As a Support Consultant you will be responsible for providing support, troubleshooting, and managing the development of enhancements and optimizations to clients using Microsoft Dynamics Customer Engagement and/or Business Central. Your expertise in supporting D365 configurations, development and integrations will be crucial in ensuring smooth delivery and customer satisfaction. You will work closely with clients, internal teams, and third-party vendors to enhance, optimize, and troubleshoot the capabilities of D365 CE and/or Business Central solutions. Responsibilities: Triage and manage customer support requests Identify work order requests and work with the support lead to deliver these requests Provide exceptional technical support and guidance to internal teams and clients Diagnose problems and provide appropriate solutions within defined service level agreements (SLAs). Troubleshoot and resolve issues related to D365 Solutions including CE, Business Central and Power Platform functionalities, configurations, and integrations. Collaborate with clients to understand their business processes, identify pain points, and suggest improvements or workarounds. Document and track development specifications and resolutions in a comprehensive and accurate manner. Collaborate with internal teams, including consultants and project managers, to resolve complex issues and develop new capabilities. Coordinate with third-party vendors, such as software developers and system integrators, to troubleshoot and resolve integration issues. Stay up to date with the latest releases, updates, and features of Microsoft D365 Business Central, D365 CE, Power Platform and related technologies. Continuously improve technical support processes, documentation, and knowledge base to enhance efficiency and support development operations Provide input and feedback to the product development team regarding customer requirements, enhancement requests, and bug reports. Contribute to Marketing Activities Requirements: Bachelor’s degree in Computer Science, Application Development or a related field (or equivalent experience). In-depth knowledge of Microsoft Dynamics 365, configurations, and integrations, or business operations specifically accounting offices. Strong problem-solving and analytical skills with the ability to quickly understand complex systems and workflows. Excellent communication and interpersonal skills to effectively interact with clients, colleagues, and third-party vendors. Ability to work independently and handle multiple priorities in a fast-paced environment. Strong customer service orientation and a commitment to providing a positive support experience. Microsoft certifications related to Microsoft D365 and D365 CE Development, Solution Architecture. Join our dynamic team and contribute to the success of our clients by delivering exceptional Microsoft D365 technical development and support to ensure their systemsoperateseamlessly. Apply now to become a part of our organization Interested in this opportunity? We want to make sure that we are the right fit for each other. This means that applicants should expect a thorough interview process, including testing and comprehensive reference checks. Apply by sending your resume to: In the subject of your e-mail, please include "Dynamics 365 Support Consultant" . #J-18808-Ljbffr
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Dynamics 365 Support Consultant
5 days ago
Toronto, Canada Catapult ERP Services Inc. Full timeWe are seeking a skilled and dedicated Microsoft Dynamics Support Consultant to join our team. As a Support Consultant you will be responsible for providing support, troubleshooting, and managing the development of enhancements and optimizations to clients using Microsoft Dynamics Customer Engagement and/or Business Central.Your expertise in supporting D365...
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Dynamics 365 Support Consultant
7 days ago
Toronto, Vancouver, Canada Catapult ERP Services Inc. Full timeWe are seeking a skilled and dedicated Microsoft Dynamics Support Consultant to join our team. As a Support Consultant you will be responsible for providing support, troubleshooting, and managing the development of enhancements and optimizations to clients using Microsoft Dynamics Customer Engagement and/or Business Central.Your expertise in supporting D365...
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Dynamics 365 Consultant
1 week ago
Toronto, Canada Brillio Full time**Dynamics 365 Consultant - R01550326**: **About Brillio**: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as...
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Microsoft Dynamics 365 CRM Consultant
2 days ago
Toronto, Canada Catapult ERP Services Inc. Full timeCatapult is seeking a dynamic and multifaceted individual to fulfill the role of Dynamics 365 Consultant for CRM apps. Reporting to the CRM Team Lead, the Application Consultant will act as a vital part of the Catapult solution delivery and support team, working on engagements to implement solutions and work with our CRM Team to deliver according to customer...
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Dynamics 365 Implementation Lead
3 weeks ago
Toronto, Canada RSM Canada Full timeA leading professional services provider in Toronto is seeking a specialist to implement and support Microsoft Dynamics 365. The role involves close collaboration with clients and technical teams to deliver exceptional consulting services. Required qualifications include over 7 years of experience with Dynamics 365 and a relevant Bachelor's degree. A...
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Dynamics 365 Finance
2 days ago
Toronto, Canada Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision! Full timeDynamics 365 Finance & Operations Technical Consultant Support & Troubleshooting• Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.• Troubleshoot and escalate issues as necessary to ensure prompt and effective resolution.• Handle incident and service requests in line with service level agreements (SLAs)....
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Dynamics 365 Administrator
2 weeks ago
Toronto, Canada Yoush Consulting Full timeWelcome to Yoush Consulting. Are you anindependent IT Consultant, or do you wish to become one? Yoush Consulting provides project management and information technology expertise help our clients deliver their projects. The Dynamics 365 CRM Administrator (CRMA) has direct responsibility for managing all aspects of our Dynamics 365 CRM CRM Administrator is...
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Dynamics 365 Administrator
2 weeks ago
Toronto, Canada Yoush Consulting Full timeWelcome to Yoush Consulting. Are you anindependent IT Consultant, or do you wish to become one? Yoush Consulting provides project management and information technology expertise help our clients deliver their projects. The Dynamics 365 CRM Administrator (CRMA) has direct responsibility for managing all aspects of our Dynamics 365 CRM CRM Administrator is...
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Toronto, Canada Long View Systems Full timeAre you Dynamics 365 Customer Engagement expert?We are looking for a professional and engaging Dynamics 365 Customer Engagement Functional Consultant for our Data & Dynamics team to be based out of our Toronto, Vancouver, Edmonton, or Calgary branch! You will use your deep and expert knowledge of sales, marketing, customer service, field service, and project...
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Toronto, Canada Long View Systems Full timeAre you Dynamics 365 Customer Engagement expert? We are looking for a professional and engaging Dynamics 365 Customer Engagement Functional Consultant for our Data & Dynamics team to be based out of our Toronto, Vancouver, Edmonton, or Calgary branch! You will use your deep and expert knowledge of sales, marketing, customer service, field service, and...
