Manager, Casualty Claims

Manager, Casualty Claims – Accident Benefits (Alberta) Posted 1 day ago. Apply now—only the first 25 applicants will be considered. Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing prevention and protection products and services for every stage of life. The company has been recognized as a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Role designation: Remote. Benefits When Joining Allstate Flexible Work Arrangements Employee discounts (15% on auto and property insurance, plus many other products and services) Good Office program (receive up to $400 back after purchasing office equipment) Student Loan Payment Matching Program for Government Student loans Comprehensive Retirement Savings Program with employer matched contributions Annual Wellness allowance to support employees with improving health and wellbeing Personal reflection day Tuition Reimbursement Working within the community and giving back We are actively looking for a Manager, Casualty Claims – Accident Benefits to join our team Reporting to the Senior Manager, National Accident Benefits, you will be accountable for the management of a team of Claim Advisors in Accident Benefits. In this role you will support your Senior Manager and the management team in achieving loss‑/expense cost containment and customer experience objectives, as well as efficiency, effectiveness and employee engagement. Accountabilities Provide operational leadership and direction to a team of Claim Advisors, ensuring their cooperation to meet Allstate Canada Group and Claim Department performance requirements. Provide detailed analysis that recognizes individual and team opportunities to positively impact Allstate Canada Group financial performance within appropriate claim performance metrics and adverse trends; build plans to capitalize on the opportunities and reduce adverse risks. Develop employees’ abilities by providing appropriate coaching and feedback in preparation for developmental and career opportunities. Recommend, implement, and maintain an optimal organization design within the team, including alignment of roles, accountabilities and authorities, and alignment of tasks within the region to deliver on the strategy. Actively look for ways to improve customer service, efficiencies, employee engagement and cost containment through Continuous Improvement methodologies. Collaborate with Claim Managers to drive and deliver on departmental objectives. Ensure performance and development plans are in place for all direct report employees. Provide ongoing direction to the team to achieve targets. Participate in Talent Pool Assessments. Qualifications Minimum 3–4 years of Casualty Claim experience in Accident Benefits. Strong people leadership/management experience. Enrollment in, or completion of, CIP designation is preferred. Advanced MS Office knowledge, especially in Excel. Advanced knowledge of business technology systems. Advanced knowledge of legal and regulatory requirements such as Provincial Insurance Acts. Bonus Qualifications Strong working knowledge of foundational management systems; Continuous Improvement, Agile, Change Management. Knowledge of Tableau is considered an asset. Compensation Expected compensation for this role ranges from $71,796 to $120,000 annually. Actual salary offered will vary based on skills and experience. Additional Information Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process. This job posting is for an open role within the organization. Referrals increase your chances of interviewing at Allstate Canada by 2×. Get notified about new Casualty Claims Manager jobs in Canada. Seniority level Mid‑Senior level Employment type Full‑time Job function Customer Service Industries Insurance and Financial Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr