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senior learning consultant

1 month ago

North York, Canada Starbucks Full time

**Now Brewing****u2013 senior learning consultant****#tobeapartner**This role helps contribute to the success of the company by managing national leadership learning and talent development (L&TD) initiatives - including the development of complex new curricula, programs, and processes, consulting, contracting, identifying and delivering learning and development (L&D) programs and experiences for specific client groups that result in enhanced partner (employee) capability and business performance - to meet the needs of the Starbucks Canada business.The learning consultant identifies, articulates and champions the development needs and leverages analytics and business acumen to influence L&D portion of annual people plan. Core skills such as coaching, influencing, facilitation, communication, process development and critical thinking enable success.Models and acts in accordance with Starbucks guiding principles.**As a senior learning consultant, you willu2026u202f**u2022 Consults, contracts, negotiates and influences stakeholder agreement and commitment for proposed L&D solutions.u2022 Manage the full lifecycle of learning program development process u2014from initiation through completionu2014including project management, needs analysis, scoping, defining deliverables, content development, implementation and sustainment, milestone and resource tracking, and reportingu2022 Develops overall implementation strategies that include measuring and evaluating learning solutions using feedback and metrics to inform continuous improvement and ensure they meet or improve upon business performance & develop partner capability.u2022 Partner cross functionally with U.S. and global peers for alignment on sustainment and development of broad scale learning programs and initiatives.u2022 Uses knowledge of the company''s business model and goals; uses financial and organizational data to build and document the business case for investing in learning solutions.u2022Stays a tuned to internal and external factors that impact learning and performance in organizations; remains aware of trends and anticipates opportunities to add value to the business.u2022 Leads design and creation of blended, digital, and instructor-led experiences in adherence to Starbucks design standards and grounded in adult learning theoryu2022 Apply an in-depth understanding of the business environment, industry strategies, and organizational structures to construct business cases for proposed solutions.u2022 Establishes and refines learning and performance improvement plans that support the business unitu2019s strategic direction; analyses the effectiveness of existing learning and performance-improvement strategies.u2022 Ensures alignment between enterprise L&D strategies and business unitu2013specific strategy.u2022 Manages, markets, conducts and facilitates the delivery of L&D programs and processes.u2022 Localizes core L&D programs using standardized design principles to fit client needs.**Weu2019du202floveu202fto hear from people who are:**u2022 Implementing and managing learning programs and talent platforms: 6 yearsu2022 Facilitating group process, formal L&D programs and delivering presentations: 8 yearsu2022 Individual and organizational performance consulting: 6 yearsu2022 Developing recommendations for learning solutions that meet business needs: 6 yearsu2022 Leveraging learning technologies (such as learning management systems and social media): 2 yearsu2022 Puts the Customer First: Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.u2022 Works Well with Others: Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.u2022 Leads Courageously: Takes personal responsibility to do the right thing and persists in times of challenge oru2022 uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.u2022 Develops Continuously: Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.u2022 Achieves Results: Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.u2022 Retail experienceu2022 Bilingual as an asset**Compensation & Benefits** u202fu202fThe typical hiring range for this position is $77,900.00-$106,060.00 CAD Annually. Your base pay will reflect the market location and may vary based on your experience, skills, and internal equity.u202fFrom free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program,_Bean Stock_ . Whatu2019s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.ca for details.We believe we do our best work when we''re together, which is why we''re onsite four days a week.**Join us and****inspire with****every****cup. Apply today**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, 2SLGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us via email at .