Retail Account Manager

Join to apply for the Retail Account Manager role at Bushbalm Skincare Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results‑driven products that help people feel confident in their skin, from the bikini line to underarms and beyond. Born in Ottawa, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest‑growing companies. With a powerful eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the hair removal industry in a big way. We’re looking for a Retail Account Manager to lead and grow Bushbalm’s most important retail relationships. This role will own our #1 retailer, Ulta Beauty, our #2 retailer, Shoppers Drug Mart, and support the expansion of strategic partners like FabFitFun, Ipsy, and future wholesale accounts. You’ll be accountable for hitting revenue, distribution, and sell‑through targets—while ensuring Bushbalm shows up flawlessly at shelf and online. You’ll partner cross‑functionally with Marketing, Supply Chain, Finance, and Product to drive launches, promotions, forecasting accuracy, and best‑in‑class execution. Why Join Bushbalm? Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry. Work in a collaborative and fun environment that values creativity and fresh ideas. Gain strong opportunities for career growth and professional development. Help expand a brand that is available in Ulta Beauty locations nationwide and rapidly expanding across Canada. Own category‑defining retail partnerships and help shape the future of Bushbalm in‑store and online. Responsibilities Ulta Beauty Account Ownership: Serve as the primary senior point of contact for Ulta Beauty across buying, planning, merchandising, and marketing teams. Build and execute annual and quarterly Joint Business Plans (JBPs) to achieve revenue, margin, and distribution goals. Lead line reviews, assortment planning, SKU productivity analysis, and door expansion strategies. Develop and manage promotional calendars, coordinating offers, pricing, and retail media to drive velocity. Identify whitespace opportunities for new categories, exclusives, endcaps, and featured placements. Ensure best‑in‑class digital shelf execution (PDP content, imagery, education, SEO, reviews) in partnership with internal teams. Shoppers Drug Mart Growth: Own the Shoppers relationship, ensuring distribution growth, clean execution, and consistent sell‑through improvement. Collaborate on promotions, seasonal programs, merchandising, and digital initiatives that align to Shoppers strategy. Track towards a full chain roll out. Maintain operational excellence across forecasting, POs, and in‑stock performance. Strategic Partner Expansion (FabFitFun, Ipsy, and more): Lead commercial planning and execution with subscription box and additional retail partners to drive incremental, profitable growth. Manage end‑to‑end coordination of partner programs including product selection, forecasting, timelines, and fulfillment. Ensure partner activity supports brand equity and complements core retail strategy. Source, evaluate, and support new wholesale opportunities as the retail portfolio expands. Forecasting, Financials & Trade Spend: Track and optimize P&L performance by account (revenue, margin, trade spend, co‑op, ROI). Contribute to account‑level forecasting with accuracy; proactively manage risk, upside, and inventory health. Report weekly/monthly performance and lead internal retail business reviews with clear insights and action plans. Cross‑Functional Retail Execution: Partner with Marketing to build tailored retail go‑to‑market plans for launches, promos, and retail media. Work with Supply Chain to ensure on‑time delivery, healthy inventory levels, and proactive problem solving. Collaborate with Product on innovation direction using retailer insights and category trends. Champion retail needs internally and keep teams aligned on priorities and timelines. Who You Are 6–10+ years of retail account management experience in beauty, personal care, or CPG. Proven success owning a major national retailer (Ulta Beauty experience strongly preferred). Deep understanding of retail fundamentals: velocity, distribution, margins, pricing, trade spend, promos, and ROI. Experienced leading JBPs, line reviews, category growth strategies, and retail media collaboration. Strong forecasting and operational ability—you stay ahead of problems before they happen. Highly analytical and comfortable translating data into clear commercial actions. Fast‑paced operator who thrives in founder‑led environments and moves without needing layers. A relationship‑builder who can negotiate firmly, think strategically, and execute relentlessly. Join us in redefining body care and making an impact in the beauty industry Seniority Level Mid‑Senior level Employment Type Full‑time Job Function & Industries Sales, Business Development, and Customer Service Personal Care Product Manufacturing and Wholesale #J-18808-Ljbffr