Team Lead, Personal Lines Underwriting

5 days ago


Southwestern Ontario, Canada Heartland Mutual Insurance Full time

Team Lead, Personal Lines Underwriting Join + be part of a high‑performing Underwriting team at Heartland Mutual Insurance, rooted in Ontario and Nova Scotia. The Team Lead will support day‑to‑day functions, review complex files, mentor staff and drive process efficiencies. What You Will Do Manage Underwriting portfolio, create a high‑performance culture and improve efficiencies. Ensure corporate governance and regulatory compliance policies and procedures are adhered to. Guide team members in consistent high‑quality decisions and delegate authority to ensure effective decision‑making. Support product and pricing management, using market knowledge to help develop products, pricing and services. Provide ongoing guidance to support team members and reinforce core Underwriting appetite. Collaborate with other departments to maximize portfolio performance. Coordinate and provide training and development initiatives. Conduct routine audits to identify training gaps. What You Will Bring 6+ years of Underwriting experience. 1+ years in a leadership role. Post‑secondary education; CIP designation is an asset. Exemplary analytical skills, both written and verbal, to make informed decisions. Strong communication skills and ability to adapt to audiences. Ability to influence decisions and negotiate strategically. Enthusiasm for learning and ability to thrive within a team or independently. What’s In It For You Be part of a collaborative and high‑performing team that values knowledge sharing. Enjoy a competitive compensation package, including health and wellness benefits, pension plan and paid time off. Take advantage of continuous learning opportunities and stretch assignments. Play a key role in helping customers navigate challenging situations with empathy and expertise. Work in an inclusive culture that embraces diversity, equity, inclusion and belonging. Accommodation is available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr



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