Mainframe Application Support Analyst

2 weeks ago


Toronto, Canada Soroc Technology Full time

Job Responsibilities Act as the primary IT liaison with multiple interfacing applications, IT infrastructure teams, 3rd party vendors, and business partners for production support on Mainframe applications. Perform end-to-end capacity and performance tuning to maintain or improve performance across multiple systems. Apply analytical and technical skills to proactively identify, track, manage, and resolve application and infrastructure issues. Provide consulting services on new infrastructure initiatives. Assess, research, and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs. Develop proposals for senior management, as required. Partner with both internal and external groups for problem resolution and implementation of support initiatives or defect fixes. Adhere to standards concerning process, documentation, and personal conduct. Carry the production support mobile on a rotation basis with backup support. Must-Have Qualifications Strong technical background with 5+ years of experience on various system platforms. Strong analytical skills with experience in troubleshooting and analyzing issues within infrastructure and applications. Experience in IT development, support, and implementation lifecycles. Technical Skills IBM Mainframe experience: JCL, COBOL, CICS, ZEKE, MQ, DB2, GitHub, JIRA. Any experience with Base24, Interact, HPE NonStop, or network knowledge would be a plus. Ability to quickly adapt to changing circumstances. Always curious and invests energy to learn quickly. Seniority Level Mid-Senior level Employment Type Contract Job Function Information Technology Job Titles Senior Analyst, Enterprise Applications Support Senior Application Support Analyst (Temporary- Hybrid) Senior Production Application Support Specialist Senior Analyst, Application Support & Maintenance Lead Application Support Specialist (Commodities Technology) #J-18808-Ljbffr



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