Mainframe Application Support Analyst

21 hours ago

Toronto, Ontario, Canada Soroc Technology Full time $80,000 - $120,000 per year

What will you do:

  • Act as the primary IT liaison with multiple interfacing applications, IT infrastructure teams, 3rd party vendors, and business partners for production support on Mainframe applications.
  • Perform end-to-end capacity and performance tuning to maintain or improve performance across multiple systems.
  • Apply analytical and technical skills to proactively identify, track, manage, and resolve application and infrastructure issues.
  • Provide consulting services on new infrastructure initiatives.
  • Assess, research, and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs.
  • Develop proposals for senior management, as required.
  • Partner with both internal and external groups for problem resolution and implementation of support initiatives or defect fixes.
  • Adhere to standards concerning process, documentation, and personal conduct.
  • Carry the production support mobile on a rotation basis with backup support.

Must-have:

  • Strong technical background with 5+ years of experience on various system platforms.
  • Strong analytical skills with experience in troubleshooting and analyzing issues within infrastructure and applications.
  • Experience in IT development, support, and implementation lifecycles.

Technical skills:

  • IBM Mainframe experience: JCL, COBOL, CICS, ZEKE, MQ, DB2, GitHub, JIRA.
  • Any experience with Base24, Interact, HPE NonStop, or network knowledge would be a plus.
  • Ability to quickly adapt to changing circumstances.
  • Always curious and invests energy to learn quickly.

Keywords: Mainframe, COBOL, IMS DBDC, DB2, CICS, JCL, COBOL upgrade, performance tuning, production support, infrastructure liaison.

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