SENIOR BUSINESS ADVISOR, OPERATIONAL EFFICIENCY

Senior Business Advisor, Operational Efficiency Position at BDC; the role focuses on delivering standard and customized advisory services projects, managing project delivery, and providing subject matter expertise in operational efficiency. Benefits Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few. Paid vacation each year, five personal days, sick days as necessary, and office closure from December 25 to January 1. A hybrid work model that balances work and personal life. Opportunities for learning, training and development, and much more. Position Overview The Senior Business Advisor, Operational Efficiency Services delivers standard and customized advisory services projects for a specific practice, with a focus on professional, high-quality solutions that help entrepreneurs develop their business. They manage project delivery; provide subject matter expertise and, occasionally, sales support; and help promote the practice’s offering. Responsibilities Deliver standard and customized advisory services projects. Provide a unique offering of impactful services, including operations assessment, plant layout optimization and business process optimization, to targeted entrepreneurs. Manage project delivery by monitoring project scope, budget, schedule and objectives, and perform quality assurance on projects and deliverables. Serve as a “subject matter expert” and stay current on market trends to support the development and evolution of practice solutions and tools. Contribute to business development. Provide sales support by performing client need diagnostics and providing input for custom proposals. Work closely with Client Partners to help transfer product and technical knowledge and expertise, deliver projects, and sell new mandates. Contribute to practice outreach activities by developing marketing content and helping to promote the offering. Qualifications Bachelor’s degree in business administration, industrial engineering, or operations management; an MBA or related professional designation is preferred. Minimum of 10 years in a consulting firm, with experience in operations optimization, operational efficiency best practices such as Lean and Six Sigma. Strong knowledge in supply chain management, operations digitization and robotics is a significant asset. Understanding of operations management systems (ERP, MES, MWS, etc.). In‑depth subject matter expertise. Ability to develop pragmatic solutions that are relevant in a SME business environment and to provide strategic coaching to the business, as required. Strong client and customer service orientation, with a clear focus on delivering value to the client. Proven ability to manage and deliver standard and custom consulting projects. Knowledge of project management methodologies and best practices in the context of delivering services to clients. Demonstrated project management skills. Excellent communication and presentation skills, as well as an ability to participate in outreach, promotion and business development activities. Collaboration and ability to effectively engage and manage relationships with a high volume of diverse stakeholders (Clients, Client Partners, Account Managers, Consultants, Business Advisors, etc.) with emotional intelligence. Bilingualism in French and English, both spoken and written, in a professional context. Travel within a limited geographic area, with occasional travel to other locations across Canada, if required. Employment Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Consulting, Information Technology, and Sales Industry: Banking Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted. #J-18808-Ljbffr