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Montreal (administrative region), Canada Sun Life Financial Full timeBilingual Disability Payment Specialist page is loaded## Bilingual Disability Payment Specialistlocations: Montreal, Quebec: Sun Life Edmonton: Sun Life Waterloo King: Sun Life Toronto One Yorktime type: Full timeposted on: Posted Todayjob requisition id: JR00119796You are as unique as your background, experience and point of view. Here,...
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Bilingual Disability Payment Specialist
8 hours ago
Bilingual Disability Payment Specialist page is loaded## Bilingual Disability Payment Specialistlocations: Montreal, Quebec: Sun Life Edmonton: Sun Life Waterloo King: Sun Life Toronto One Yorktime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job Description:****Location**: Hybrid* Calculate and release Disability Benefit payments* Process and apply reimbursements from various sources such as CPP/QPP, WSIB, CSST, etc.* Review and comprehend contractual provisions* Assist and develop repayment plans for overpayments* Respond proactively to client inquiries or concerns* Handle inbound and outbound calls* Create an environment that promotes team member accountability and autonomy* Represent Sun Life professionally, internally and externally, and work well with partners and clients* Identify and suggest opportunities for process improvements* Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.* Strong customer service experience with a Client-focus mindset* Tech-savvy with the ability to navigate multiple screens simultaneously and toggle efficiently between various programs and systems* Active listening skills towards our Plan Members and Plan Sponsors* Detail-oriented with an ability to work with numbers, as the role involves calculating payments* Organizational and time management skills* Thrive in a fast paced, high-volume production environment* Able to apply critical thinking to solve complex problems* Ability to take initiative and demonstrate sound judgement* Resilience while taking on new responsibilities or handling difficult situations* Commitment and excitement towards continuous learning – every challenge is a new opportunity for growth* Teamwork and collaboration**Notes*** Occasional overtime is required during periods with high incoming volumes in order to meet client expectations* Opportunities to learn new skills, grow and move into different roles* Comprehensive training program and ongoing learning to be set up for success* Trusting, diverse and inclusive working environments* Supportive leadership who’s focused on your success and well-being* Continuous improvements that focus on enhancing your work and our clients’ experience #makeadifference* We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include: + Comprehensive benefits + Paid vacation based on experience and additional days to support family care and personal emergencies + Retirement & stock investment + Pay for performance reward + Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years. + Investment in not-for-profit organizations that are important to you.**#LI-Hybrid**The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.**Salary Range:**49,000/49 000 - 77,000/77 000**Job Category:**Claims - Life & Disability**Posting End Date:**06/02/2026**Shine together**At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.**Make life brighter**We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.**Shape the future**With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.Join a top employer for a brighter future. Visit#J-18808-Ljbffr
