Senior Site Reliability

Senior Site Reliability / Gitops Engineer Join Canonical, a leading provider of open‑source software and operating systems, as a Senior Site Reliability / Gitops Engineer. In this role you will drive operations automation and infrastructure as code (IaC) across Canonical’s private and public clouds, leveraging open‑source tools such as CI/CD pipelines, Prometheus, Grafana and Elasticsearch. Job Summary The IS team supports and maintains all of Canonical’s IT production services, managing infrastructure used by over 60 million Ubuntu users. You will act as an embedded tech lead, collaborating with the IS architect and other teams to design and deliver reusable services and products at scale. Responsibilities Develop automation and Gitops solutions, leading as a tech lead within your team. Collaborate with the IS architect to align solutions with the overall architecture vision. Design and architect services that can be offered as products across the organization. Drive IaC practice, increasing automation and improving IaC processes. Automate software operations across private and public clouds, addressing distributed system complexities. Maintain operational responsibility for Canonical’s core services, networks and infrastructure. Develop skills in troubleshooting, capacity planning and performance investigation; set up and maintain observability tools (Prometheus, Grafana, Elasticsearch). Provide assistance and collaborate with globally distributed engineering, operations and support peers. Dedicate uninterrupted development time to larger automation projects. Share experience and best practices through design sessions, mentorship and collaborative work. Take final responsibility for time‑critical escalations. Qualifications Modern view on hosting architecture driven by IaC across private and public clouds. Product mindset focused on developing products rather than one‑off solutions. Python software development experience with large projects. Experience with Kubernetes or other container orchestration systems. Proven experience managing and deploying cloud infrastructure with code. Practical knowledge of Linux networking, routing and firewalls. Affinity with Linux storage (Ceph, databases, etc.). Hands‑on experience administering enterprise Linux servers. Extensive knowledge of cloud computing concepts and technologies. Bachelor’s degree or higher, preferably in computer science or related engineering field. Effective communication skills in English. Motivation and ability to troubleshoot from kernel to web and to ask for help when appropriate. Willingness to learn quickly and adapt to fast‑changing environments. Enjoyment working within distributed teams. Passion for open‑source, especially Ubuntu or Debian. Benefits Distributed work environment with twice‑yearly in‑person sprints. Personal learning and development budget of USD 2,000 per year. Annual compensation review and performance‑driven bonus or commission. Recognition rewards and annual holiday leave. Maternity and paternity leave. Team member assistance program and wellness platform. Opportunities to travel to new locations and meet colleagues. Priority Pass and travel upgrades for long‑haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global shift to open source. As the publisher of Ubuntu, one of the most important open‑source projects, Canonical supports AI, IoT and cloud initiatives worldwide. We recruit globally, maintain a high standard of excellence, and many colleagues work from home. Canonical fosters an inclusive workplace free from discrimination. Diversity of experience, perspectives and background creates a better work environment and better products. #J-18808-Ljbffr