Membership Coordinator

Position Overview Altea’s ideal Membership Coordinator is incredibly personable with the confidence to spark conversation with anyone. They have an open mind to learning our sales process, inspiring them to actively seek out and engage prospective clients. Their deep product knowledge enables them to share detailed information on our luxury products and services, and ultimately close the sale. They play an instrumental role in increasing our profitability and growth by expanding our member base. You approach each day with passion and precision; your goal is to book and confirm tours, mine for high‑quality leads, exceed monthly sales targets, maintain a high volume of outbound, cultivate and maintain relationships with prospective clients and members, and act as a true brand ambassador. With rapid reset between connections, you deliver a consistent, tailored experience, uncover each prospect’s “why” to position Altea as the clear solution, while your service‑first mindset ensures a seamless transition into onboarding and cross‑departmental growth. This isn’t just a role—it’s a purposeful career in wellness, driven by passion, performance, and belief in the brand. Join our team and become part of a culture that celebrates excellence, fosters innovation, and values teamwork. We offer competitive compensation, comprehensive benefits. Responsibilities Maintain a high volume of outbound (calling, texting, emails) Mine leads Book and confirm tours Facilitate individually tailored tours Book onboarding appointments for each sale Timely prospect follow‑ups Confidently upsell memberships and add‑on services for cross‑departmental growth Consistently review daily/weekly/monthly sales targets As an individual and as a team, creatively game‑plan ways to achieve sales goals Educate new and current members on membership benefits to maximize service usage Update and maintain accurate sales records in our customer relations management software Required Qualifications Post‑secondary education ideally relating to the health and fitness industry Additional certifications or workshops relating to sales, marketing, and administration are preferred At least 2+ years of experience in a sales role Sales experience in the health, fitness, or premium hospitality industry is preferred A recent criminal background check prior to commencement of training and/or work Perks A competitive wage (base pay + potential to earn commissions) Group health benefits Complimentary individual membership Maternity/Paternity top‑up Team‑member perks Complete training and development package Working alongside great people in a culture that fosters empowerment Career‑defining growth and development opportunities In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style – what makes you tick and why you think your next opportunity is with us. PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities, or requirements. We are an equal opportunity employer, and we believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offenses, disability, or any other legally‑protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process. We thank you for your interest; however, only candidates selected for an interview will be contacted. Seniority level Entry level Employment type Full‑time Job function Other Industries Wellness and Fitness Services Get notified about new Membership Coordinator jobs in Toronto, Ontario, Canada . #J-18808-Ljbffr