Remote SaaS Customer Support Team Lead

3 weeks ago


Montreal administrative region, Canada Phorest Software Full time

A leading SaaS company is seeking a Customer Support Team Manager to lead its North American Support Team. This remote role requires 5+ years in technical support with a focus on customer relations and team performance. Responsibilities include managing a team of support agents, driving customer satisfaction, and ensuring operational efficiency. Ideal candidates are exceptional communicators and problem-solvers with experience in software support. The position is remote and available to applicants in Canada and the USA.#J-18808-Ljbffr



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