Remote SaaS Customer Support Team Lead
3 weeks ago
A leading SaaS company is seeking a Customer Support Team Manager to lead its North American Support Team. This remote role requires 5+ years in technical support with a focus on customer relations and team performance. Responsibilities include managing a team of support agents, driving customer satisfaction, and ensuring operational efficiency. Ideal candidates are exceptional communicators and problem-solvers with experience in software support. The position is remote and available to applicants in Canada and the USA.
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Remote SaaS Customer Support Team Lead
3 weeks ago
Montreal (administrative region), Canada Phorest Software Full timeA leading SaaS company is seeking a Customer Support Team Manager to lead its North American Support Team. This remote role requires 5+ years in technical support with a focus on customer relations and team performance. Responsibilities include managing a team of support agents, driving customer satisfaction, and ensuring operational efficiency. Ideal...
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Montreal (administrative region), Canada Sadie Full timeA dynamic AI company is seeking a Customer Success Lead to oversee the customer journey for restaurant partners. This role involves onboarding, implementation, and ensuring long-term customer engagement. Ideal candidates have 2–4 years in SaaS customer success, excellent communication, and relationship-building skills. Join a fast-growing team that values...
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Remote SaaS Support Team Lead – North America
3 weeks ago
Montreal (administrative region), Canada Phorest Full timeA leading software company is seeking a dedicated Customer Support Team Manager to lead their North American Support Team. This remote position calls for someone with a strong background in technical support and team leadership. The successful candidate will enhance customer satisfaction, manage escalations, and mentor team members. With over 5 years of...
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Remote SaaS Support Team Lead – North America
3 weeks ago
Montreal (administrative region), Canada Phorest Full timeA leading software company is seeking a dedicated Customer Support Team Manager to lead their North American Support Team. This remote position calls for someone with a strong background in technical support and team leadership. The successful candidate will enhance customer satisfaction, manage escalations, and mentor team members. With over 5 years of...
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Remote SaaS Support Team Lead – North America
3 weeks ago
Montreal (administrative region), Canada Phorest Full timeA leading software company is seeking a dedicated Customer Support Team Manager to lead their North American Support Team. This remote position calls for someone with a strong background in technical support and team leadership. The successful candidate will enhance customer satisfaction, manage escalations, and mentor team members. With over 5 years of...
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Director, SaaS Delivery
2 weeks ago
Montreal (administrative region), Canada Nesto Cloud Full timeA leading mortgage technology provider in Canada is seeking a Director for their Business Consulting team. This fully remote role involves overseeing B2B SaaS implementations and mentoring team members to ensure successful customer outcomes. Candidates should have 8-10 years’ experience in SaaS project management and a proven track record in stakeholder...
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Director, SaaS Delivery
2 weeks ago
Montreal (administrative region), Canada Nesto Cloud Full timeA leading mortgage technology provider in Canada is seeking a Director for their Business Consulting team. This fully remote role involves overseeing B2B SaaS implementations and mentoring team members to ensure successful customer outcomes. Candidates should have 8-10 years’ experience in SaaS project management and a proven track record in stakeholder...
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Director, SaaS Delivery
2 weeks ago
Montreal (administrative region), Canada Nesto Cloud Full timeA leading mortgage technology provider in Canada is seeking a Director for their Business Consulting team. This fully remote role involves overseeing B2B SaaS implementations and mentoring team members to ensure successful customer outcomes. Candidates should have 8-10 years’ experience in SaaS project management and a proven track record in stakeholder...
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Customer Support Team Lead
2 days ago
Montreal, Quebec, Canada Axya Full timeAbout AxyaAxya is a cutting-edge technology company revolutionizing the source-to-pay process for the manufacturing industry. Our innovative SaaS platform streamlines and automates procurement, making it faster, simpler, and more cost-effective for companies sourcing custom parts. By digitizing traditionally manual processes, Axya enables manufacturers to...
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SaaS Onboarding
4 days ago
Montreal (administrative region), Canada Sadie Full timeA leading Voice AI provider is seeking an Onboarding Specialist to guide new customers through the onboarding process. The role involves serving as the primary point of contact, coordinating account setup and integration, and conducting training sessions. The ideal candidate has over 2 years of experience in customer success within SaaS or hospitality tech,...