Safety & Training Supervisor

3 weeks ago

Calgary, Alberta, Canada National Express LLC Full time

Description -

Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn.

A DIVISION OF NATIONAL EXPRESS LLC

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC's corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

Responsibilities:

  • Lead, design, develop and implement initial and recurrent safety training programs for transportation personnel.
  • Supervise driver trainers, by establishing objectives, standards, work schedules and accountability for job performance.
  • Proactively recruit individuals to apply and train them to become School Bus Drivers
  • Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
  • Provide on-going training and performance evaluations for all Driver employees
  • Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with Corporate office.
  • Develop and conduct regularly scheduled Driver Safety Meetings.
  • Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the Corporate office in accordance with Company policy.
  • Investigate customer service complaints relative to safety issues and take appropriate corrective action.
  • Administer and maintain Company Safe Driver Award Program.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager

Qualifications -

  • High School diploma or equivalent. Some college preferred.
  • 3 years as a Trainer in school bus transportation industry desired
  • Supervisory experience preferred; specifically experience supervising/training a driver workforce
  • Must complete state certification program or Stock's Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.
  • No preventable accidents in the past 36 and acceptable driving performance in the past 36 months is required
  • Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
  • Strong leadership skills and interpersonal skills
  • Strong organizational and group presentation skills
  • Well-developed multi-tasking and time management skills
  • Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
  • Ability to respond to unanticipated events to ensure excellence in customer service.
  • Ability to Investigate claims and incidents of questionable conduct, accidents etc.
  • Computer literacy skills in word processing and spreadsheets

Stock Transportation is an Equal Opportunity Employer

For more information please visit or

National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.

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