Customer Service Representative
4 weeks ago
Position Title: Customer Service Representative (CSR) – Ontario Business Registry (OBR) About the Role We are hiring a CSR to support the Ontario Business Registry (OBR) program. This program is more complex and requires candidates who can confidently understand and communicate detailed government program information to the public. The successful candidate will assist customers by phone, email, mail, and fax, providing accurate information about business registrations, policies, legislation, services, procedures, and online tools. They must follow resources and training materials to answer questions and help clients complete transactions. Key Job Purpose Provide accurate information about the Ontario Business Registry in English . Handle inquiries from business owners, the public, and other stakeholders. Help customers understand eligibility, rules, forms, and online processes. Support government partners and provide high-quality service that is fast, professional, and customer-focused. Primary Duties & Responsibilities The CSR will be responsible for: Customer Interaction Greet and assist internal and external clients over the phone and through written communication. Provide clear information about OBR programs, policies, legislation, and services. Act as the first point of contact , ensuring professionalism and high service standards. Record important details for every inquiry. Support & Guidance Help customers complete forms and navigate online self-service platforms. Confirm eligibility or status when required. Verify caller identity when needed. Program Awareness & Research Use databases, internal manuals, websites, and government documents to give correct information. Update resources and share recurring questions or issues to improve service quality. Stay updated through training on new programs, services, and procedures. Fraud Awareness Identify and escalate suspicious or fraudulent behaviour that could misuse government resources. Technical & System Support Report any system issues, application errors, phone line problems, or interruptions through the defined escalation path. Additional Responsibilities Other duties may be assigned by management as needed.
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Bilingual Customer Service Representative
2 weeks ago
New Brunswick, Canada Canon Careers Full timeOverviewBilingual Customer Service Representative - RemoteMonday to Friday 11:30am to 7:30pm (EST) / 12:30pm to 8:30pm (AST)Do you have experience working in a customer service role?Are you comfortable spending the majority of your day on the phone?Do you have basic computer skills?As a Bilingual Customer Service Representative, you will be responding to...
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Bilingual Customer Service Representative
2 weeks ago
New Brunswick, Canada Medavie Blue Cross Full timeFor over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of...
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Bilingual Customer Care Representative
1 week ago
New Brunswick, Canada Canon Careers Full timeOverviewBilingual Customer Care Representative - RemoteMonday to Friday 8:30am to 4:30pm (EST) / 9:30am to 5:30pm (ATL)Do you have experience working in a customer service role?Are you comfortable spending the majority of your day on the phone?Do you have basic computer skills?As a Bilingual Customer Care Representative, you will be responding to all client...
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Beardsley, New Brunswick, Canada Circle K Full timeStore : 198 Beardsley Rd, Woodstock, New Brunswick E7M 3Z7Customer Service RepresentativeAs a Customer Service Representative, You Will EnjoyFlexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting temporary...
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Customer Service Representative
3 days ago
Saint John, New Brunswick, EKZ, Canada National Seating & Mobility Full timeJoin Our Saint John Team as a Customer Service RepresentativeWe are thrilled to announce the opening of our brand-new branch in Saint John, NB, and we're looking for a Customer Service Representative to be part of this exciting launch This is a unique opportunity to join our sales team at the ground level and help shape the success, culture, and client...
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Customer Service Representative
4 weeks ago
Nouveau-Brunswick, Canada Raise Full timePosition Title: Customer Service Representative (CSR) – Ontario Business Registry (OBR) About the Role We are hiring a CSR to support the Ontario Business Registry (OBR) program. This program is more complex and requires candidates who can confidently understand and communicate detailed government program information to the public. The successful candidate...
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Customer Service Representative
4 weeks ago
Nouveau-Brunswick, Canada Raise Full timePosition Title: Customer Service Representative (CSR) – Ontario Business Registry (OBR) About the Role We are hiring a CSR to support the Ontario Business Registry (OBR) program. This program is more complex and requires candidates who can confidently understand and communicate detailed government program information to the public. The successful candidate...
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Customer Service Representative
4 weeks ago
Nouveau-Brunswick, Canada Raise Full timePosition Title: Customer Service Representative (CSR) – Ontario Business Registry (OBR) About the Role We are hiring a CSR to support the Ontario Business Registry (OBR) program. This program is more complex and requires candidates who can confidently understand and communicate detailed government program information to the public. The successful candidate...
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Customer Service Representative
3 weeks ago
Nouveau-Brunswick, Canada Raise Full timePosition Title: Customer Service Representative (CSR) – Ontario Business Registry (OBR) About the Role We are hiring a CSR to support the Ontario Business Registry (OBR) program. This program is more complex and requires candidates who can confidently understand and communicate detailed government program information to the public. The successful candidate...
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Brunswick, Canada Xplore Inc. Full time**Position Overview**: * Xplore is now hiring Bilingual Virtual Customer Service Representatives in the New Brunswick to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...
