Director, Ticket Sales

3 weeks ago

Abbotsford, Canada Canucks Full time

Position: Director, Ticket Sales & Service

Department: Abbotsford Canucks & Abbotsford Centre

Reports to: Chief Operating Officer, Abbotsford Centre

Summary

The Director, Ticket Sales & Service works closely with the COO on the development and implementation of departmental strategic plans and supporting tactical and operational plans for Membership, Flex, Partial and Group Sales, Membership Services and single game sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other Duties May Be Assigned As Required)



Ticket Sales

  • Coach, lead, and mentor the ticket sales staff towards hitting the department goals and team members’ individual development plans
  • Execute product sales plan to include full season, partial season, group tickets and single game ticket sales
  • Collaborate with relevant stakeholders to develop and implement technology tools (example CRM)
  • Work closely with Abbotsford executives on initiatives that align to the strategic objectives of the organization
  • Work closely with other sales personnel on supporting sales goals and retention plans
  • Support overall department member and service and renewal strategies
  • Serve as a committed and responsible member of the ticketing team, contributing to the strategic planning process



Membership Services

  • Coach, lead, and mentor the membership team towards hitting the department goals and team members’ individual development plans
  • Manage a select number of Membership accounts, as required
  • Works closely with and supports the Team Lead of our membership team on overall delivery of our membership program
  • Responsible for executing new member onboarding plan in conjunction with the Membership Sales team
  • Work closely with other members of the membership team on the planning and execution of member events and value add service programs
  • Work with the Business Intelligence team to build CRM tracking, data collection, and analytics that will assist in improving member retention, communications, and program development
  • Actively seek industry best practices and provide recommendations to COO
  • Act as primary problem solver for miscellaneous member concerns brought forward by the Membership team
  • Act as liaison between Premium Membership, Premium Sales, Hospitality, Housekeeping, Ticket Centre, Engineering, Corporate Partnerships Activation, and Event Service teams on event day operational and service requirements
#J-18808-Ljbffr

  • Director, Ticket Sales

    2 weeks ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Job Category: Sales & Marketing Requisition Number: DIRTI004015 Apply now Posted : April 17, 2024 Full-Time Locations Showing 1 location Abbotsford, BC V2S8H8, CAN Description Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford Centre Reports...

  • Director, Ticket Sales

    2 weeks ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Job Category: Sales & Marketing Requisition Number: DIRTI004015 Apply now Posted : April 17, 2024 Full-Time Locations Showing 1 location Abbotsford, BC V2S8H8, CAN Description Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford Centre Reports...

  • Director, Ticket Sales

    2 weeks ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Job Category: Sales & Marketing Requisition Number: DIRTI004015 Apply now Posted : April 17, 2024 Full-Time Locations Showing 1 location Abbotsford, BC V2S8H8, CAN Description Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford Centre Reports...

  • Director, Ticket Sales

    2 weeks ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Job Category : Sales & Marketing Requisition Number : DIRTI004015 Apply now Posted : April 17, 2024 Full-Time Locations Showing 1 location Abbotsford, BC V2S8H8, CAN Description Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford...

  • Director, Ticket Sales

    4 weeks ago

    Abbotsford, Canada Canucks Full time

    Position: Director, Ticket Sales & ServiceDepartment: Abbotsford Canucks & Abbotsford CentreReports to: Chief Operating Officer, Abbotsford CentreSummaryThe Director, Ticket Sales & Service works closely with the COO on the development and implementation of departmental strategic plans and supporting tactical and operational plans for Membership, Flex,...

  • Director, Ticket Sales

    4 weeks ago

    Abbotsford, Canada Canucks Full time

    Position: Director, Ticket Sales & ServiceDepartment: Abbotsford Canucks & Abbotsford CentreReports to: Chief Operating Officer, Abbotsford CentreSummaryThe Director, Ticket Sales & Service works closely with the COO on the development and implementation of departmental strategic plans and supporting tactical and operational plans for Membership, Flex,...

  • Director, Ticket Sales

    4 weeks ago

    Abbotsford, Canada Canucks Full time

    Position: Director, Ticket Sales & ServiceDepartment: Abbotsford Canucks & Abbotsford CentreReports to: Chief Operating Officer, Abbotsford CentreSummaryThe Director, Ticket Sales & Service works closely with the COO on the development and implementation of departmental strategic plans and supporting tactical and operational plans for Membership, Flex,...

  • Director, Ticket Sales

    1 month ago

    Abbotsford, Canada Vancouver Full time

    Posting Details Posted: April 17, 2024 Full-Time Locations Showing 1 location Abbotsford Arena 33800 King Rd Abbotsford, BC V2S8H8, CAN Abbotsford Arena 33800 King Rd Abbotsford, BC V2S8H8, CAN +0 more locations less locations Job Details Description Position: Director, Ticket Sales & Service Department: Abbotsford...

  • Director, Ticket Sales

    1 week ago

    Abbotsford, BC, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Job Category : Sales & Marketing Requisition Number : DIRTI004015 Apply now Posted : April 17, 2024 Full-Time Locations Showing 1 location Abbotsford, BC V2S8H8, CAN Description Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford Centre ...

  • Director, Ticket Sales

    4 weeks ago

    Abbotsford, BC, Canada Canucks Full time

    Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford Centre Reports to: Chief Operating Officer, Abbotsford Centre Summary The Director, Ticket Sales & Service works closely with the COO on the development and implementation of departmental strategic plans and supporting tactical and operational plans for Membership,...

  • Sales Account Executives

    4 weeks ago

    Abbotsford, BC, Canada Canucks Sports & Entertainment (CSE) Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Sales & Marketing Full-Time Director, Ticket Sales & Service The Director, Ticket Sales & Service works closely with the COO on the development and implementation of departmental strategic plans and supporting tactical and operational plans for Membership, Flex, Partial and Group Sales,...

  • Director of Sales

    4 days ago

    Abbotsford, Canada Peeple Inc Full time

    The Opportunity: Our client is a leading provider and manufacturer of innovative material handling solutions for a range of different industries. With a commitment to excellence and innovation, they specialize in designing, manufacturing, and implementing cutting-edge conveyor systems and material handling equipment tailored to meet the unique needs of...

  • Director of Sales

    4 days ago

    Abbotsford, Canada Peeple Inc Full time

    The Opportunity: Our client is a leading provider and manufacturer of innovative material handling solutions for a range of different industries. With a commitment to excellence and innovation, they specialize in designing, manufacturing, and implementing cutting-edge conveyor systems and material handling equipment tailored to meet the unique needs of their...

  • Director of Sales

    4 days ago

    Abbotsford, Canada Peeple Inc Full time

    The Opportunity: Our client is a leading provider and manufacturer of innovative material handling solutions for a range of different industries. With a commitment to excellence and innovation, they specialize in designing, manufacturing, and implementing cutting-edge conveyor systems and material handling equipment tailored to meet the unique needs of their...

  • Director of Sales

    4 days ago

    Abbotsford, Canada Peeple Inc Full time

    The Opportunity: Our client is a leading provider and manufacturer of innovative material handling solutions for a range of different industries. With a commitment to excellence and innovation, they specialize in designing, manufacturing, and implementing cutting-edge conveyor systems and material handling equipment tailored to meet the unique needs of their...

  • Director of Sales

    3 days ago

    Abbotsford, BC, Canada Peeple Inc Full time

    The Opportunity: Our client is a leading provider and manufacturer of innovative material handling solutions for a range of different industries. With a commitment to excellence and innovation, they specialize in designing, manufacturing, and implementing cutting-edge conveyor systems and material handling equipment tailored to meet the unique needs of...

  • Sales Representative

    4 weeks ago

    Abbotsford, Canada Rubber Stone BC Full time

    About Us: Rubber Stone BC is a leading provider of innovative surfacing solutions. Our commitment to excellence and customer satisfaction has established us as a trusted industry leader. As we continue to grow, we are seeking a dynamic and motivated Sales Representative to join our team and contribute to the success of our BC Rubber Stone Division. **Job...

  • Director of Education

    1 month ago

    Abbotsford, Canada Sylvan Learning - Abbotsford, BC Full time

    GENERAL SUMMARYThe Director of Education is responsible for delivering a high quality personal customer experience by ensuring that the ongoing educational needs of Sylvan families are met and that our education programs are delivered by teachers as designed. To ensure a personal learning experience, the Director monitors student performance, meets...

  • Branch Director

    4 weeks ago

    Abbotsford, Canada The Group Master Full time

    **Master, for over 70 years** We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United...

  • Director of Education

    1 month ago

    Abbotsford, Canada Sylvan Learning Full time

    GENERAL SUMMARYThe Director of Education is responsible for delivering a high quality personal customer experience byensuring that the ongoing educational needs of Sylvan families are met and that our education programs are delivered by teachers as designed. To ensure a personal learning experience, the Directormonitors student performance, meets regularly...