Senior Product Analyst, Emerging Payment Products

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day. If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you. Who we are We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change. Our culture With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country. We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada You need to work here if you want to make payments easier, smarter and safer for Canada. Join us today What we are looking for The Senior Product Analyst is a key functional expert responsible for the detailed, hands-on execution and advancement of product initiatives within the Emerging Payment Products portfolio. This role ensures the product vision for emerging payments translates into tangible deliverables. The focus is dual: taking on product ownership responsibilities for the Real-time Rail, including capability enhancement and use case expansion, and actively exploring and evaluating emerging payment concepts that have the potential to transform the payments ecosystem while meeting stakeholder needs. This role requires a high degree of self-direction, strong ownership, and the ability to operate independently to drive initiatives forward. This is a temporary position for a 12-month term. A day in the life Responsibilities For This Role Will Include Product Strategy and Lifecycle Management Ownership of parts of the Real-Time Rail product portfolio and explore emerging payment concepts, translating high-level vision into tangible deliverables. Lead pre-discovery and discovery phases by conducting market research and data analysis to define value propositions, product roadmaps, and release plans. Actively manage the full product lifecycle, from initial concept and strategy formulation through to execution and capability enhancement. Business Analysis And User Experience Design Translate strategic objectives into detailed business requirements, functional specifications, and comprehensive user journey flows. Collaborate closely with engineering and operational teams to review designs, provide feedback on user experience, and troubleshoot complex business issues. Utilize quantitative and qualitative data to produce insights that inform product direction and improve development outcomes. Stakeholder Collaboration and Operational Excellence Serve as a consultative expert and bridge between cross-functional internal teams (Risk, Ops, Delivery) and external stakeholders (Regulators, Vendors, Members) to ensure alignment. Establish and refine product management discipline by drafting processes, managing risks and documentation, and providing mentorship to junior team members. Facilitate high-level decision-making by coordinating working sessions with peers and senior management, collaborate with vendors, and presenting complex information effectively across the organization. You will need to be successful Undergraduate degree in Business, Economics or related discipline; Minimum five (5) to seven (7) years of work experience in product management, business analysis, or project management preferably in the financial services environment. Demonstrated, hands-on experience working within or adjacent to the payments ecosystem. Strong analytical skills with the ability to assimilate a wide range of input, rapidly assess complex situations, and structure solutions for novel matters. Critical reasoning and analytical thinking are essential. Excellent verbal and written communication skills and proven experience presenting effectively across all levels of an organization. Experience in using various product management and delivery tooling (e.g., Jira, Confluence, etc.). Ability to develop user journey flows and write comprehensive descriptions of requirements. Business acumen related to the Financial Services and payments industry. High degree of self-direction and familiarity with management/committee processes. Ability to build effective and productive working relationships with internal and external stakeholders. Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks. You will really stand out with Payments knowledge is a significant asset Salary range Based on qualifications and experience: $88,500 to $118,000 Please submit your application by January 27, 2026. What’s in it for you? Flexible, hybrid (remote/office) environment. Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible). Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over). Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days. 26 weeks of paid maternity and parental leave top-up. Rewards and recognition program. Access to office gym facilities. Internal and external professional development opportunities. Fun team and organizational events. Monthly all staff forums led by our Executive Leadership Team. Our commitment to fair hiring At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements. It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions. Our diversity, inclusion and equity commitment At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview. #J-18808-Ljbffr