Bilingual (French/English) Claims Processing Coordinator (Temp-to-perm)
5 days ago
EMPLOYER: Sirva JOB DESCRIPTION: As a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for processing and verifying claims, advances, and supplier invoices for our clients. You will handle claims from receipt through resolution, ensuring compliance with all policies, guidelines, and quality standards as per our service level agreement. Additionally, you will analyze claims, advances, and supplier invoices to determine eligibility and claim filing requirements, making determinations based on the claim type. Achieving the expected level of service within prescribed policies and timeframes is also part of your responsibilities. What You’ll Be Doing Managing expense claims in accordance with relocation policies (verification and reconciliation of expenses) Analyzing claims, advances, and supplier invoices to determine eligibility and correctness Processing all claim types, correcting errors, and resolving issues Completing invoice verification functions accurately and timely Communicating tactfully with clients and stakeholders to convey a positive corporate image Contacting relevant individuals for urgent requests to ensure timely handling Identifying opportunities for process improvements and suggesting enhancements Applying analytical skills and maintaining attention to detail with effective time management Understanding the customer’s relocation budget and adhering to policies and procedures Providing guidance and information to clients and service providers to ensure smooth coordination Assisting the General Inquiries team with communications via chats, emails, calls, and voicemails Performing administrative tasks to support the Contact Centre What You Bring to SIRVA College graduate or equivalent work experience Knowledge of relocation, real estate, mortgages, legal, or banking is an asset Familiarity with accounts payable/receivable processes 1-2 years’ experience processing client claims Experience in customer support roles, preferably in contact centers Professional, proactive, and flexible in work hours Ability to work independently in a fast-paced environment Strong interpersonal and communication skills Customer service orientation and professionalism under stress Excellent organizational and planning skills Bilingualism is preferred Commitment to fostering inclusion, diversity, and authenticity Excellent verbal and written communication skills Strong data entry skills Problem-solving and analytical skills Attention to detail and stress tolerance Other Information: Reliability security clearance granted by CIISD, PSPC is required; the application will be facilitated via the BGRS Security Officer. START DATE: 00/00/0000 If interested, please complete this short form, and we will follow up with you promptly. Job Position Name * Email Address * Phone I consent to receiving information from CERC. * #J-18808-Ljbffr
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Ottawa, Canada SIRVA Full timeBilingual (French/English) Planning Sessions Agent (Temp-to-Perm) EMPLOYER: Sirva JOB DESCRIPTION: Role Overview As a Planning Session Agent, you willcontribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels – telephone, video call, and chat. All relocation advice...
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Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to Sirva’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Ottawa, Canada Sirva Full timeEMPLOYER: SirvaJOB DESCRIPTION:As a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for processing and verifying claims, advances, and supplier invoices for our clients. You will handle claims from receipt through resolution, ensuring compliance with all policies, guidelines, and quality standards as per our...
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Bilingual (French/english) Claims Processing
6 days ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
5 hours ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you w ll contribute to SIRVA’s ccess by being responsib for the - cessing/verifica on of claims, advances a supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
4 hours ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to Sirva’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
2 weeks ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
2 weeks ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Claims Processing Coordinator
2 weeks ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Claims Processing Coordinator
6 days ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
