Bilingual (French/English) Claims Processing Coordinator (Temp-to-perm)
2 weeks ago
EMPLOYER: SirvaJOB DESCRIPTION:As a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for processing and verifying claims, advances, and supplier invoices for our clients. You will handle claims from receipt through resolution, ensuring compliance with all policies, guidelines, and quality standards as per our service level agreement. Additionally, you will analyze claims, advances, and supplier invoices to determine eligibility and claim filing requirements, making determinations based on the claim type. Achieving the expected level of service within prescribed policies and timeframes is also part of your responsibilities.What You’ll Be DoingManaging expense claims in accordance with relocation policies (verification and reconciliation of expenses)Analyzing claims, advances, and supplier invoices to determine eligibility and correctnessProcessing all claim types, correcting errors, and resolving issuesCompleting invoice verification functions accurately and timelyCommunicating tactfully with clients and stakeholders to convey a positive corporate imageContacting relevant individuals for urgent requests to ensure timely handlingIdentifying opportunities for process improvements and suggesting enhancementsApplying analytical skills and maintaining attention to detail with effective time managementUnderstanding the customer’s relocation budget and adhering to policies and proceduresProviding guidance and information to clients and service providers to ensure smooth coordinationAssisting the General Inquiries team with communications via chats, emails, calls, and voicemailsPerforming administrative tasks to support the Contact CentreWhat You Bring to SIRVACollege graduate or equivalent work experienceKnowledge of relocation, real estate, mortgages, legal, or banking is an assetFamiliarity with accounts payable/receivable processes1-2 years’ experience processing client claimsExperience in customer support roles, preferably in contact centersProfessional, proactive, and flexible in work hoursAbility to work independently in a fast-paced environmentStrong interpersonal and communication skillsCustomer service orientation and professionalism under stressExcellent organizational and planning skillsBilingualism is preferredCommitment to fostering inclusion, diversity, and authenticityExcellent verbal and written communication skillsStrong data entry skillsProblem-solving and analytical skillsAttention to detail and stress toleranceOther Information:Reliability security clearance granted by CIISD, PSPC is required; the application will be facilitated via the BGRS Security Officer.START DATE: 00/00/0000If interested, please complete this short form, and we will follow up with you promptly.Job PositionName *Email Address *PhoneI consent to receiving information from CERC. * #J-18808-Ljbffr
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Ottawa, Canada SIRVA Full timeBilingual (French/English) Planning Sessions Agent (Temp-to-Perm) EMPLOYER: Sirva JOB DESCRIPTION: Role Overview As a Planning Session Agent, you willcontribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels – telephone, video call, and chat. All relocation advice...
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Ottawa, Canada Sirva Full timeEMPLOYER: Sirva JOB DESCRIPTION: As a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for processing and verifying claims, advances, and supplier invoices for our clients. You will handle claims from receipt through resolution, ensuring compliance with all policies, guidelines, and quality standards as per our...
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Bilingual (French/english) Claims Processing
7 days ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
14 hours ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you w ll contribute to SIRVA’s ccess by being responsib for the - cessing/verifica on of claims, advances a supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
13 hours ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to Sirva’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
2 weeks ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Bilingual (French/english) Claims Processing
2 weeks ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Claims Processing Coordinator
2 weeks ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Claims Processing Coordinator
7 days ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
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Claims Processing Coordinator
1 week ago
Ottawa, Canada SIRVA Full timeAs a Claims Processing Coordinator, you will contribute to SIRVA’s success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...
