National Disability Support

National Disability Support page is loaded## National Disability Supportlocations: Montreal, Quebec: Sun Life Edmonton: Sun Life Waterloo King: BC Regional Group Office: Sun Life Toronto One Yorktime type: Part timeposted on: Posted Todayjob requisition id: JR You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job Description:****\*\*\* This is a part-time , 1 year contract \*\*\**** Indexing of incoming Disability documents received through various channels (email, fax, web, mobile, etc.)* Setup of new claims on our Disability systems* Perform various other administrative tasks such as plan member information updates, mailing of Life and Disability cheques and other letters, outreach to Plan Sponsors via phone and written correspondence to follow up for missing forms, etc.* Ensure a thorough review of the documents handled in order to produce a high quality work within the expected handling time* Manage incoming volumes and engage in team effort to maintain service standards on a daily basis in order to meet client expectations* Look for Continuous Improvement Ideas using process excellence methodology to improve performance, quality and productivity* Ensure compliance with internal policies and procedures, external regulations and information security standards* Establish internal business relationships to facilitate execution of work and provide a seamless customer experience.* Accuracy, precision and high attention to detail* Be agile and able to adapt quickly to a fast-paced, high volume production environment* Strong sense of ownership and accountability* Model great work ethic with a positive can-do attitude* Demonstrate decisiveness even in the face of ambiguity* Work well within a team and independently* Collaboration and knowledge sharing to ensure the success of the team and seize opportunities for growth* Excellent organizational skills* Critical thinking, strong analytical and problem solving skills* Ability, comfort and aptitude with Microsoft Office, web-based applications, multi-screen navigation, with accurate keyboarding skills* As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only to answer calls from English and French-speaking clients across Canada or worldwide.**Notes:*** Occasional over time is required during periods with high incoming volumes in order to meet client expectations* Opportunities to learn new skills, grow and move into different roles* Comprehensive training program with virtual classroom and ongoing learning to be set up for success* Trusting, diverse and inclusive working environments* Supportive leadership who’s focused on your success and well-being* Continuous improvements that focus on enhancing your work and our clients’ experience #makeadifference* Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities**#LI-Hybrid**The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.**Salary Range:**0/ - 0/**Job Category:**Claims - Life & Disability**Posting End Date:**27/01/2026**Shine together**At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.**Make life brighter**We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.**Shape the future**With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.Join a top employer for a brighter future. Visit#J-18808-Ljbffr