Director of Product Design

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. What You’ll Do: Lead and inspire a team of talented product designers across multiple product surfaces. Set the strategic design vision that aligns with our company and product strategy, ensuring a consistent, intuitive, and delightful user experience. Build and scale the design organization: define team structure, hire top-tier talent, mentor and grow the team, and nurture a high-performance design culture. Establish strong cross-functional partnerships with Product, Engineering, Marketing, and Executive stakeholders. Champion design excellence through modern systems, tooling (e.g., Figma, V0), and processes that scale with the company. Partner with Product and Engineering to develop intuitive, enterprise-grade solutions while transforming the platform to support AI-powered user experiences. Guide the evolution of our Design System and visual language across mobile and web platforms. Be a strong voice for the user—leveraging research, data, and deep empathy to inform design decisions and prioritize customer outcomes. Foster a culture of rapid experimentation, feedback, and continuous improvement. About You: 8+ years of product design experience, with at least 3 years leading design teams in high-growth SaaS environments. Proven track record of setting and executing a cohesive design vision. Experience designing and shipping high-quality B2B or B2B2C digital products across mobile and web. Strong design instincts with fluency in UX, UI, interaction design, and systems thinking. Demonstrated experience scaling teams, mentoring designers, and building high performing team cultures. Comfortable working in fast-moving, startup environments; you balance speed with craft and long-term vision. You’ve worked with (or built) AI-enhanced experiences and/or leveraged AI tools to boost design workflow. Exceptional communication skills—able to clearly articulate decisions, influence stakeholders, and present to executive leadership. A compelling portfolio that demonstrates excellent product thinking, beautiful execution, and measurable business impact. What’s in it for You: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollment program. Take-what-you-need PTO and flexible work culture. A mission driven company supported by a collaborative, humble, and smart team environment where merit and effort are celebrated. An opportunity to directly impact the lives of frontline workers around the world. About Us: Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr