Application Support Specialist – GIS Quality

Application Support Specialist – GIS Quality Project: Cleaning and migrating the Fibre Database from Microsoft Access to a secure, cloud‑based platform that supports easy data sharing, enhanced security features, and integration into the in‑house Telecom Authorization System (Ruby on Rails), Smallworld GIS, and ArcGIS. Contract: 3 months (through March 31, 2026), location: Burnaby, British Columbia, pay rate: CA$49.92/hour (T4 classification, with possible INC classification). Base pay range CA$49.92/yr – CA$60.71/yr Description The IT Application Support Specialist will support data migration, system integration, and GIS data management for the Fibre Database project. Responsibilities Data Migration & Cleaning: Execute strong data analysis and preparation to clean, validate, and prepare the Fibre Database for migration from Microsoft Access to a new, secure cloud platform. System Integration: Design and implement data integration strategies to integrate the cleaned fibre data into the in‑house Telecom Authorization System (TAS). Development Collaboration: Actively collaborate with TAS developers by leveraging experience in software development concepts to ensure accurate and efficient data flow and integration between the database and TAS. GIS Data Management: Manage and perform data uploads into Smallworld GIS and ensure accurate data is added to ArcGIS for spatial analysis, mapping, and reporting. Quality Assurance & Documentation: Produce clear, comprehensive technical and end‑user documentation, including functional specifications, training materials, and testing documents. Technical Support: Provide specialized support to ensure smooth transition and high data quality throughout the migration and integration process. Qualifications 3 years of production support and/or upgrade experience in IT Business Application Support or equivalent, with strong proficiency in data analysis and preparation techniques. Previous utilities sector experience, engineering or software background, knowledge of fibre optics/telecom (preferred). Proven familiarity with GIS systems, including ArcGIS, and practical experience with Microsoft Access database management. Experience or strong understanding of software development principles for effective collaboration with developers (specifically on a Ruby on Rails application like TAS). Demonstrated design skills for successfully integrating data sets into enterprise application systems. Ability to produce clear, high‑quality documentation (functional specs, testing/training docs). Intermediate working knowledge and excellent skills in adhering to divisional and ISO 9000 quality standards and documentation procedures. Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent. Excellent technical skills in troubleshooting and correcting issues, with advanced skills in MS Office (Word, Excel, Visio, and Access). Excellent communication skills for a professional environment, both written and spoken. Additional Information Every contractor must supply their own Windows 11 laptop computer for the duration of the assignment. Every contractor must supply their own “Smart Phone”; this is needed to gain access to the organization’s network. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/non‑visible disabilities. All applicants receive equal consideration. #J-18808-Ljbffr