Business Service
4 weeks ago
Posted Thursday, October 2, 2025 at 2:00 AM Business Service & Support Rep Eastlink Designated Office : This Position is : 100% at the designated office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Reporting to the Manager, Business Service and Support, the Business Service & Support Representative is primarily responsible for supporting Eastlink's business customers, processing change of service requests for telephone, while also acting as front-line support for telephone related service issues. There may be additional support responsibilities, including supporting and troubleshooting managed-Wi-Fi networks for enterprise and commercial business customers. As the Business Sales & Support team is the front line of communication to our customers, they also play a key part in managing client expectations and relationships. Responsibilities: Tier 1 telephone troubleshooting, checking for proper configuration, user error and known issues. Tier 1 managed-Wi-Fi troubleshooting, checking for basic infrastructural issues, user error and known issues. Dispatch techs for on-site support when necessary. Process change, installation and disconnection requests for business telephone services. Answer inquiries regarding billing and services. General account administration. Creating, sending or reviewing fraud monitoring reports. Managing client expectations and relationships. Experience & Qualifications: Grade 12 required, 1 year of Customer Service or call center experience. Relevant work experience in basic technical support. Strong abilities in multi-tasking and managing changing priorities. Talent with providing solutions and/or improvements to processes. Previous experience with Telephony programming and troubleshooting is considered an asset. Availability to perform shift work. Why Choose Eastlink? Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization. Get your career started with us and stay with us, your journey begins here #J-18808-Ljbffr
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Tax and Member Services Advisor
2 weeks ago
Halifax, Canada Farm Business Consultants Full timeOverview: **Tax and Member Services Advisor** **Stuck in a Rut? Feeling Overlooked? Ready for Your Next Challenge?** Step into a role where your skills are valued, and your potential is recognized. We’re seeking dynamic individuals ready to take their career to the next level. At Farm Business Consultants (FBC), our roots run deep in rural communities,...
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Customer Service Sales Manager
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Halifax, Canada Business Development Full timeCareer Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. Job Overview: Are you looking for a rewarding career in the financial services industry? InsuraTec is hiring motivated individuals to join our team as Customer Service Sales...
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Business Service
1 week ago
Halifax, Canada Eastlink Full time**Designated office**: Eastlink 6080 Young Street Halifax, NS **This position is**: On-site - working all 5 days per week in the Office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications...
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Business Service
4 weeks ago
Halifax, Canada Eastlink Full timePosted Thursday, October 2, 2025 at 2:00 AM Business Service & Support Rep Eastlink Designated Office : This Position is : 100% at the designated office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused...
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Business Service
5 days ago
Halifax, Canada Eastlink Full timeOverview Business Service & Support Rep Eastlink Designated Office : 6080 Young St, Halifax, NS This Position is : 100% at the designated office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications...
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Business Service
2 weeks ago
Halifax, Canada Eastlink Full timeEastlink **Designated Office**: 6080 Young St, Halifax, NS **This Position is**: 100% at the designated office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our...
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Regional Manager, Business Services
2 weeks ago
Halifax, Nova Scotia, Canada Venor Full time $120,000 - $180,000 per yearVenor is proud to partner with East Coast Credit Union in their search for aRegional Manager, Business Services (HRM).About East Coast Credit UnionEast Coast Credit Union is Nova Scotia's largest credit union, committed to a community-driven approach to banking. With a cooperative ownership model that prioritizes member well-being over profit, they provide...
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Business Service
7 days ago
Halifax, Canada Eastlink Full timeOverviewBusiness Service & Support RepEastlinkDesignated Office:6080 Young St,Halifax, NSThis Position is:100% at the designated officeEastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications...
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Business Service
4 weeks ago
Halifax, Canada Eastlink Full timePosted Thursday, October 2, 2025 at 2:00 AMBusiness Service & Support RepEastlinkDesignated Office :This Position is :100% at the designated officeEastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused...
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Business Service
2 weeks ago
Halifax, Canada Eastlink Full timePosted Thursday, October 2, 2025 at 2:00 AMBusiness Service & Support RepEastlinkDesignated Office :This Position is :100% at the designated officeEastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused...
