Security Officer

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality. The Role Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full-Time Permanent Security Officer . The Security Officer plays a key role in ensuring the safety, security and well-being of all guests, employees, and property at the Four Seasons Whistler Resort & Residences. What You Will Do The Security Team is available 24-hours a day. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property. Perform duties within the Security office to include report writing, key distribution, daily shift log, answering telephone calls, signing in contractors, monitoring the fire alarm system and viewing the closed-circuit television monitors. Assist in providing a safe environment for all persons entering the property. Emphasize prevention of incidents or accidents on property. Document all incidents that are reported to Security. Patrol the property on foot, locking and unlocking restricted or back of house areas and maintaining a safe work environment. Respond to locked out guest calls or employee key entries into secure buildings or the storeroom after purchasing hours. Repair malfunctioning door locks and in room safes. Respond to noise or smoking complaints. Respond, remain calm and address disturbances, medical situations, crimes and threats to life and property, whether with employees, guests or visitors. Collect, log, ship and distribute lost and found left by guests or visitors on the property. Ability to stand or walk for long periods of time, go up and down steps and lift 50 pounds. What You Bring A valid Security Worker License for the province of British Columbia (strongly encouraged). A valid Occupational First Aid Attendant certification, equivalent to WorkSafeBC’s Intermediate First Aid designation (strongly encouraged). A sincere willingness to provide service to residents, guests and peers. Ability to function well under pressure, set priorities and adjust to changing conditions. Demonstrates a strong work ethic with a clear sense of responsibility for the role. Candidates with strong administrative, communication and technology skills are preferred. What We Offer Competitive wages Affordable staff accommodation located in scenic Whistler Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc.) after probationary period. Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc. Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more) Complimentary meal provided every shift in our staff cafeteria Paid time off; vacation days and additional floating holidays per year Excellent training and development programs Exclusive discount and travel programs with Four Seasons worldwide Schedule & Hours As our hotel is open 24/7, 365 days a year, we expect the Security Officer to be flexible in working mornings, evenings, weekends, and holidays, on a schedule of five 8-hour shifts per week. Shifts will be a mix of day and evening hours based on operational needs, typically from 7:00 AM – 3:00 PM or 2:30 PM – 10:30 PM. Learn more about Four Seasons Learn more at: • • Learn More About Four Seasons Whistler On Social Media Instagram: @FSWhistler • Twitter: @FSWhistler • Facebook: We look forward to receiving your application. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws. #J-18808-Ljbffr