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People Operations Specialist
4 weeks ago
Overview Shakepay is on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake. Our culture is built around doing work that matters, winning as a team, and celebrating success. If you value growth, shipping fast, and sharing your ideas openly with a group of like-minded people, come and build with us About Shakepay Since 2015, we’ve been building the Shakepay app to make buying and earning bitcoin fast, easy, and secure. In 2022, we launched the Shakepay Card, allowing shakers to earn bitcoin rewards when they shop. Today, more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future. We understand that joining a team is one of the most important decisions you make, and adding a team member is one of the most important decisions we’ll make. Through our process, we want you to get to know us and understand how you approach problems, learn, and what motivates you. Position People Operations Specialist We’re looking for a People Operations Specialist to join our People team, and own the in-person, hybrid, and remote experience of our distributed team, while supporting recruitment and employee branding efforts. This role is ideal for someone with 2–4 years of recruitment experience who wants to dive deeper into People operations in a startup environment. This full-time position requires you to work out of our Toronto office, located in Downtown Toronto, 4 days a week. The role is a 50% Recruitment and 50% People Ops split. What you’ll be doing Manage the recruitment process for entry-level to intermediate level positions, owning the full recruitment cycle, including intake calls, sourcing and screening, interview management, and offer presentations. Own the culture calendar; create, implement and organize in-person and virtual team events that strengthen relationships, and suggest resources, processes, or activities to enhance the employee experience. Help maintain HR systems, such as Rippling & Lattice, ensuring accurate employee records and data entry. Deliver an outstanding onboarding experience, from creating and managing new hire paperwork, scheduling orientation, and providing ongoing support for new hires. Maintain a well-organized office inventory with necessary equipment and supplies, ensuring all areas throughout the office are well-stocked and well-maintained; manage purchases or repairs as necessary. Ensure Shakepay is Health and Safety compliant across locations. Supervise all areas pertaining to reception (mail, deliveries, shipments, guests), serve as main point of contact for building management and security, including service requests and all facility-related issues. Who we’re looking for You have 2–4 years of experience in People Operations and Recruitment in a tech or startup environment. You're a natural relationship-builder who genuinely enjoys helping others and understands how to best support them. You are approachable and strive to create a positive and inclusive work environment. You thrive in fast-paced environments and can pivot quickly while staying focused on priorities and solutions. You are organized and proactive; you take initiative and solve problems. You approach the job with a client-service mindset, seeking to understand the needs of our shakers through communication and support. You are resourceful and solutions-focused; you figure things out, ask the right questions, and get things done. Ability to carry boxes or items up to 25 pounds. Perks and benefits Be an owner - Every employee has stock options as part of their total compensation Reach your goals - Yearly salary assessments Health & wellness - Comprehensive health and dental coverage, including a health and wellness spending account Remote-friendly - Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto Level Up - A $2,000 annual budget for courses, certifications, and training Time off - 20 days of vacation per year; use all vacation and receive a $1,000 bonus Parental leave - Parental leave top-up to 100% of salary for 18 weeks Have fun together - Quarterly team-specific or company-wide offsites Equal Employment Opportunity Shakepay does not discriminate in hiring or terms and conditions of employment because of race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For accessibility-related assistance or to report accessibility problems, please share in your application or email Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform. #J-18808-Ljbffr
