Developer, Lead

Developer, Lead Join the VertexOne team as we help utilities provide the best customer service experience. VertexOne is the recognized leader in SaaS platforms for utilities across North America, delivering innovative services and solutions that reduce costs, increase operational efficiency, improve customer satisfaction, and drive utility operations forward. Responsibilities Programming in a Windows and a Unix environment Assignments will include changes to a Banner CIS product (version 3.1+), add-on applications to Banner CIS, and interface programming in batch and online systems. Estimate assigned work effort and be accountable for deliverables and completion dates Analyze, review and modify programs to increase operating efficiency Follow and improve established software delivery lifecycles, programming standards and frameworks Development includes new product investment initiatives and client-requested custom modifications and enhancements Participate in peer‑review requirements and design Clarify business requirements by working with business analysts and end users; create high‑level and detailed design specifications to address user goals; formulate plans – outlining steps required to develop programs for design deliverables Ability to adapt in an environment that demands customer satisfaction Ability to provide 24×7 (Tier 3) production application support Essential Skills, Knowledge, and Ability Functional Familiarity with navigating UNIX environments (AIX is a plus) and using basic UNIX utilities Editors: vi or emacs Utilities: awk, diff, find, grep, sed, tar Experience developing UNIX shell scripting (sh, ksh) Pro*C (or C/C++) Pro*COBOL (or rudimentary understanding of COBOL syntax) 5+ years of Oracle development experience Developing and maintaining PL/SQL (packages, procedures, functions, and triggers) that contains complex queries and performs extensive file I/O Oracle Forms Oracle Reports is a plus Oracle IDEs: SQL Developer, PL/SQL Developer, or T.O.A.D. Understanding of application business processes and how they can be improved through application of technology Banner CIS experience is a plus Intellectual Strong English documentation skills Strong problem‑solving, analysis and troubleshooting skills Capacity for increased learning Ability to comprehend & follow established procedures Ability to make decisions using critical reasoning Ability to prioritize, manage multiple responsibilities and meet deadlines Interpersonal Strong communication skills (written, reading comprehension, listening, verbal) in English Ability to work independently without high degree of supervision Ability to work as a team player and maintain effective working relationships Possess effective conflict management skills Exceptional customer service approach working with internal and external customers Comfortable operating as part of a remote distributed team What VertexOne Has To Offer Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) 401K match Flexible PTO Employee recognition platform with monetary rewards 100% Remote work environment Initial work from home stipend Leadership/Coaching training programs Free access to Bizlibrary for unlimited professional development Employee Assistance Program (EAP) with counseling sessions available 24/7 Health and wellbeing programs Paid parental leave Employee bonus referral program Employee Discount Program About VertexOne VertexOne is the leading provider of cloud‑based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data‑driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self‑service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. Equal Opportunity Employer VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation. #J-18808-Ljbffr