Test Manager

6 days ago

Vancouver, Canada FNZ (UK) Ltd Full time

* Stakeholder management and ensuring overall client satisfaction across all projects/areas covered by programmes.* Managing client issues and concerns, effectively dealing with escalations.* Providing progress updates to key stakeholders.* Work with Project Managers, build managers and Test Leadson resourcing, risks, issues, timelines and have oversight of all the testing.* Build strong relationships with internal and external stakeholders around testing and quality and drive improvements internally and externally.* Test governance to be managed via agreed metrics driven reporting.* Timely reporting to Project Team/Manager on progress to plan.* Testing Quality metrics ownership and reporting.* Ownership of Quality and productivity uplift.* Risk and Issues management within Team.* Escalation to Project Team/Manager on Risk and Issues that impact upon Test Plan delivery.* Management of Change to the Change Management process.* Ensure that test environments are booked in a timely manner by liaising with the appropriate groups across IT.* Sign off entry and exit criteria for all test phases.* Prepare Project closure reports.* Ensure Knowledge is recorded and shared.* Career test professional with strong background in Financial Services (Canadian wealth/banking experience preferable)* Extensive experience of working in client facing test delivery/engagement roles* Ability to work under pressure and to strict deadlines* Hands-on in both functional and non-functional testing aspects Extensive experience in fast paced Agile environments* Experience of delivering services using near shore and offshore teams* ISTQB Advanced Test Manager Certification (preferable)* Extensive experience in JIRA, XRAY, Confluence* Deep understanding of test matrices, KPI's, SLA's, benchmarks etc.* Should be able to articulate complex data in easily palatable form* Strong written and verbal communication skills in English* Efficient in Microsoft Excel and PowerPoint* Adaptability as we are looking for someone that can shift between projects and workload and be productive quickly* Proactive - Ability to identify and discuss improvements to current processes.* Ability to work effectively and to prioritise own and teams workload.* Highly self-motivated – achiever of targets, both personally and through team.* Effective team player with ability to build strong working relationships and motivate others.* Propensity toward improving own and others performance and achievement of objectives.* A competitive base salary, bonus, and paid time off.* FNZ will match pension plan contributions at 150%, up to 4% total Employee Contribution.* Employer-paid medical, dental and vision insurance, and more.* We are mission-led - work at the heart of a purpose-led organization where you can be proud of the impact you make, every day. Where you’ll transform the way over 20 million people invest, making wealth management more accessible, sustainable and transparent to more people.* Learning & development – Placing emphasis on a willingness to learn, to think differently, to be creative and to help drive innovation.* Be part of a highly successful, rapidly growing, Pre-IPO global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;#J-18808-Ljbffr

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