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Nurse Consultant-Bilingual
4 weeks ago
Overview 2 days ago Be among the first 25 applicants A day in the life of a Bilingual Nurse Consultant While the WSIB's current work environment is hybrid, this role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2026. About The Workplace Safety And Insurance Board (WSIB) We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca. At The WSIB, You’ll Have The Opportunity To explore many career paths and follow your passion continuously learn and grow professionally be recognized for the great work you do participate in programs that support your health and wellbeing You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan. Salary Grade: 213 From: $97,184.05 To: $114,334.38 Job Summary Nurse Consultants (NCs) play an important role in the case management team by assessing and reviewing medical reports to identify and mitigate risk factors that impact recovery and return to work (RTW). This includes applying nursing knowledge, skill and judgement when providing clinical advice, supporting the development of recovery plans for an Injured Person (IP) and interpreting medical/clinical findings to ensure case progression towards the best possible RTW, recovery, and quality of life outcomes throughout the case life cycle. NCs interact with case managers, return to work specialists, workers, workers’ families, health care providers and other WSIB staff to recognize and respond to complex needs, make and communicate timely, quality evidenced-based/informed health care entitlement decisions. As interventionists, NCs identify and mitigate obstacles to RTW and/or recovery, resolving medical/clinical issues and addressing non-medical issues to prevent cases from becoming chronic. NCs work with case owners and Adjudicators to identify individual case characteristics. The scope and duration of NC intervention are based on joint discussions and the obstacles involved. Major Duties & Responsibilities Render entitlement/compatibility decisions related to health care and dental treatment based on legislation, policy, best practices and clinical judgement; communicate them verbally and in writing. Attempt to resolve objections to health care entitlement decisions, manage reconsideration requests, and, if unable to resolve the objection, arrange for access and process the objection; implement health care components of appeals decisions within required timeframes. Conduct assessments and/or file reviews to support the functional recovery case plan, facilitate recovery action(s), including treatment/assessment until resolution of recovery obstacles; intervene with health care providers to promote integration of the worker’s treatment and recovery into the RTW process. Conduct medication reviews to identify issues affecting RTW or quality of life; facilitate access to care and clinic referrals; provide information and support to health care providers. Collaborate with case owner, Return to Work Specialist, Manager, workplace parties and health care providers on case plan activities and timelines; identify cases at risk of prolonged recovery and develop plans to address obstacles. Perform assessments to aid mitigation strategies and identify flags, barriers (clinical, psycho-social, chronic pain) likely to stall RTW and recovery. Identify and implement interventions and mitigating strategies to achieve optimal recovery and quality of life outcomes. Educate and influence workers and external providers about RTW best practices, guidelines and processes; inform workers and employers of their rights and responsibilities under relevant health care provisions of the Act; provide education to prevent recurrences. Assess medical/clinical documentation for completeness and timeliness; take action with providers as needed; act as a clinical resource for internal staff on health care questions and interpretation of findings. Provide immediate, short-term crisis intervention for workers and/or families at risk of self-harm or harm to others. Remain current in clinical education through participation in relevant sessions and provide feedback on trends impacting duration or RTW, health care benefits. Perform other duties as required or assigned including participation in business, team, or project activities. Education University completion at undergraduate level with a specialty in Nursing, or prior to 2005 a diploma or bachelor’s degree in Nursing as recognized by the College of Nurses of Ontario; a certificate of registration as a Registered Nurse in good standing with CONO (General Class). Experience Three years of prior clinical experience (e.g., primary health care, occupational health, adult acute/community care). Equity, Diversity and Inclusion We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We invite all interested individuals to apply. If you require accommodations, contact If invited to interview, inform the Recruiter of accommodation needs. Please visit our EDI Vision to learn more about WSIB actions to advance equity, diversity and inclusion and to support all employees. Disclosing Conflicts of Interest As public servants, WSIB employees must act ethically to maintain a respectful workplace and public trust. Job applicants should disclose any circumstance that could result in a real, potential or perceived conflict of interest. For questions, contact the Talent Acquisition Centre at Privacy Information We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will use this information to assess qualifications, determine fit for vacant positions, and gather recruitment information. Contact the WSIB Privacy Office at with questions about data collection. The Privacy Office cannot provide information about application status. A criminal records check may be required as a precondition of employment. To apply, please submit your application by the closing date. Additional Information Seniority level: Associate Employment type: Full-time Job function: Health Care Provider Industries: Public Safety, Government Administration, and Insurance #J-18808-Ljbffr
